Global Employee Relations Director - Center of Excellence

Zendesk, Inc.; Austin (TX); Hybrid; USD 202.000 - 302.000; Vollzeit

Zusammenfassung

Zendesk seeks a Director of Global Employee Relations to transform ER into a proactive center of excellence. The role will drive data analytics, policy development, and strong cross-functional collaboration across Zendesk’s global footprint.

You will lead investigations, provide strategic guidance on performance, harassment and reductions in workforce, and partner with the legal team to mitigate risks. This is a hybrid, global leadership role with broad scope.

Qualifikationen

• Extensive experience in Employee Relations and labor law.
• Broad knowledge of international labor practices.
• Excellent interpersonal skills with the ability to influence at all levels.
• Ability to prioritize and work proactively in a fast paced environment.

Aufgaben

• Drive transformational change in ER offering from reactive to proactive center of excellence.
• Build ER data analytics and reporting capabilities for real-time trends.
• Provide advice across the business on investigations, performance management, harassment and discrimination.
• Lead complex investigations and tailor recommendations to influence outcomes.
• Partner with employment legal team to mitigate risks and manage employment strategies.

Kenntnisse

Employee Relations

Labor Law

Stakeholder Management

Jobbeschreibung

Zendesk seeks a Director of Global Employee Relations to transform ER into a proactive center of excellence. The role will drive data analytics, policy development, and strong cross-functional collaboration across Zendesk’s global footprint.

You will lead investigations, provide strategic guidance on performance, harassment and reductions in workforce, and partner with the legal team to mitigate risks. This is a hybrid, global leadership role with broad scope.