Global Emergency Ops Watch Officer - 24/7 Security Lead

Allied Universal; Bethesda (MD); Sur place; USD 40 000 - 57 000; Plein temps

Avantages offerts par ce poste

Health insurance

401k plans

Career progression

Paid training

Résumé du poste

Allied Universal in Bethesda, MD is seeking a Watch Officer to join our Global Emergency Operations Center on a full-time basis. You will monitor alerts, coordinate with on-call staff, and produce incident-focused information for stakeholders in a fast-paced security operations environment.

Requirements include at least 2 years in security operations, strong English communication, and proficiency with MS Office.

Qualifications

• Minimum 2 years of security operations or 24x7 security operations center experience.
• Experience in basic security analysis, problem solving, handling inquiries, incident assessment, and triaging reports.
• Basic working knowledge of data protection policies (GDPR) and keeping sensitive information secure.
• Ability to stay calm under pressure and respond to incidents professionally.
• Evidence of continuous professional development (CPD).
• Must be highly proficient in Microsoft Office applications and able to use office technology.

Responsabilités

• Assess alerts to determine impact on client assets.
• Staff GEOC’s 24x7x365 hotline and respond to inquiries.
• Create and distribute incident-specific products for stakeholders.
• Create and distribute wellness checks via mass notification tool.
• Contact on-call client staff during incident management.
• Monitor and respond to GEOC emails.
• Monitor special events and produce traveler news products.
• Follow SOPs to complete daily tasks.

Connaissances

Customer service

English communication

Prioritization

MS Office basics

Geography knowledge

Information analysis

Multitasking

Formation

High school diploma or equivalent

Outils

Microsoft Office

Description du poste

Allied Universal in Bethesda, MD is seeking a Watch Officer to join our Global Emergency Operations Center on a full-time basis. You will monitor alerts, coordinate with on-call staff, and produce incident-focused information for stakeholders in a fast-paced security operations environment.

Requirements include at least 2 years in security operations, strong English communication, and proficiency with MS Office.