24/7 Security Operations Center Operator

Allied Universal; Normal (IL); Presencial; USD 28.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Insurance plan

Retirement plans

Holiday pay

Vacation days

Descripción de la vacante

Allied Universal is hiring a Security Operations Center Operator to monitor security and life-safety systems at client facilities. The SOC operates 24/7 and serves as the liaison between safety and security teams, with duties across both operator and security officer functions.

The role requires multitasking, strong communication, and the ability to work nights and weekends. A high school diploma and valid driver’s license are required, with opportunities for growth within a large, structured

Formación

• High school diploma or equivalent.
• Licensing requirements vary by state/local laws.
• Valid driver’s license if driving company vehicle.
• Must possess one or more of: military or law enforcement experience, 2+ years in PSAP/911 dispatch, 2+ years data entry, 3+ years private security experience.
• Customer service experience.
• Able to type 40+ WPM with low error rate.
• Strong communication and multitasking abilities.

Responsabilidades

• Monitor security, communications, and life-safety systems.
• Answer events via phones, radios, and intercoms.
• Document incidents clearly and promptly.
• Make emergency notifications per policy.
• Monitor CCTV and respond to alarms.
• Coordinate with departments during incidents.
• Assist with escorts and crowd control as needed.
• Provide professional customer service while enforcing procedures.

Conocimientos

Typing 40 WPM

Customer service

Multitasking

Google Apps

Communication skills

Teamwork

Analytical thinking

Ability to work Nights/Weekends

Educación

High school diploma or equivalent

Herramientas

Google Apps

Monitoring systems

CCTV/ surveillance software

Descripción del empleo

Allied Universal is hiring a Security Operations Center Operator to monitor security and life-safety systems at client facilities. The SOC operates 24/7 and serves as the liaison between safety and security teams, with duties across both operator and security officer functions.

The role requires multitasking, strong communication, and the ability to work nights and weekends. A high school diploma and valid driver’s license are required, with opportunities for growth within a large, structured