Global eCommerce Strategy Leader

Schleich-USA-Inc.

Charlotte (NC)

Hybrid

USD 190,000 - 230,000

Full time

14 days+

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Benefits offered by this job

6+ weeks PTO

Health insurance for employees and dep

401(k)

Parental leave

Tuition reimbursement

Professional development

Employee discounts

Casual, collaborative office

Job summary

Schleich USA inc. in Charlotte, NC, is seeking a Senior Director, Global eCommerce.

This hybrid role (3 days in-office, 2 days remote) reports to the President of Schleich North America and leads the global eCommerce strategy across B2B and D2C channels. You will own roadmaps, drive platform optimization, analytics, and digital transformation, build a global team, partner across functions, and foster an AI-enabled, customer-focused culture.

Qualifications

10+ years of progressive leadership experience in eCommerce or digital commerce.
Experience leading both B2B and D2C eCommerce strategies and operations.
Proven success managing global teams and cross-functional initiatives.
Experience with Amazon 1P or another major online retailer.

Responsibilities

Develop and lead Schleich's global eCommerce strategy across B2B and D2C channels.
Create multi-year roadmaps and investment plans that support profitable growth.
Drive platform optimization, customer experience improvements, and digital innovation.
Lead and develop a global eCommerce team, including oversight of the Director of Global D2C.
Partner with Sales, Marketing, IT, Operations, Customer Service, Finance, and Supply Chain teams to deliver business objectives.
Utilize analytics and market insights to drive strategic decisions and performance improvements.
Champion a customer-focused, digitally driven, AI-enabled culture across the organization.