Global Ecommerce Growth Leader

Chantecaille; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Chantecaille is seeking a dynamic Global eCommerce Manager to drive digital activation, content, CRM & Loyalty, and eCommerce excellence across our global markets. You will translate brand priorities into compelling customer experiences while ensuring strong global-to-local execution with regional teams.

The ideal candidate combines strategic leadership with hands-on project management, optimized activation planning, and robust analytics to drive measurable business impact.

Qualifications

• 7+ years of experience in eCommerce, digital marketing, or CRM with a global focus.
• Experience managing campaigns across email, SMS, paid media, and social channels.
• Experienced using Shopify, Klaviyo, Yotpo, and Google Analytics.
• Strong understanding of loyalty programs, promotions, and customer engagement strategies.
• Excellent communication skills with the ability to collaborate across departments and global teams.
• Analytical mindset with data-driven decision making to improve performance and KPIs.
• Strong project management skills with a track record of delivering projects on time and within budget.

Responsibilities

• Drive global eCommerce excellence and growth across markets, aligning global strategy with local needs.
• Own the global digital activation calendar, 360° campaigns, and activations for NPD launches and promotions.
• Lead end-to-end digital content planning across PDPs, homepage, CRM/email, paid media, SEO content, and UGC.
• Coordinate global-to-local activations with regional teams, sharing playbooks and best practices.
• Drive CRM, Loyalty, customer acquisition and retention initiatives to lift engagement and lifetime value.
• Develop and oversee global DTC performance reporting and KPI benchmarks across markets.
• Oversee UX, eCommerce platform and site improvements in collaboration with design and development teams.
• Monitor DTC performance and roadmaps, translating learnings into priorities and actions.

Skills

Global eCommerce strategy

Campaign management

Data-driven decision making

Cross-functional collaboration

Project management

Analytical mindset

Communication

Tools

Shopify

Klaviyo

Yotpo

Google Analytics

Job description

Chantecaille is seeking a dynamic Global eCommerce Manager to drive digital activation, content, CRM & Loyalty, and eCommerce excellence across our global markets. You will translate brand priorities into compelling customer experiences while ensuring strong global-to-local execution with regional teams.

The ideal candidate combines strategic leadership with hands-on project management, optimized activation planning, and robust analytics to drive measurable business impact.