Global Dynamics 365 Solution Lead

Grant Thornton (US); New York (NY); Hybrid; USD 187,500 - 359,400; Full time

Job summary

Grant Thornton (US) is seeking a Microsoft Dynamics Technical Lead to drive scalable, secure Dynamics CRM solutions across the global platform. You will lead distributed teams, own solution design, and guide ERP/M&A integration efforts in a cloud-first, standards-based approach.

You will partner with Enterprise Architecture, Data & Analytics, and M&A teams to design repeatable data migration and integration patterns, while aligning with SDLC standards and governance.

Qualifications

• Bachelor’s degree required; advanced degree preferred.
• 12+ years of progressive experience delivering global enterprise Microsoft Dynamics 365 solutions.
• Proven experience leading full lifecycle implementations (design, build, test, deploy).
• Strong knowledge across Dynamics modules, including Customer Engagement and Power Platform.
• Hands-on experience with architecture, integrations, data migration, and security models.
• Experience with SDLC, release management, testing, and Agile delivery (SAFe preferred).
• Experience leading global, distributed technical teams and managing system integrators/vendors.
• Experience supporting large-scale CRM transformations and M&A integration is a plus.
• Strong analytical, problem-solving, and communication skills.

Responsibilities

• Lead end-to-end delivery of Microsoft Dynamics solutions across the global firm
• Own solution design, ensuring requirements translated into scalable architectures
• Direct configuration, development, extensions, integrations, and reporting across Dynamics 365 and Power Platform
• Serve as the firm’s senior technical advisor and SME for Microsoft Dynamics, including roadmap and capability evolution
• Define and lead integration efforts between Dynamics and the firm’s new ERP system
• Architect and oversee M&A onboarding solutions, including data migration frameworks, integration patterns, carve-in/carve-out strategies
• Partner with Enterprise Architecture to align Dynamics solutions with enterprise standards
• Collaborate with Enterprise Data & Analytics to define data models, governance, and reporting strategies
• Oversee integrations using APIs, middleware, and event-driven architectures
• Ensure adherence to GTech SDLC standards, testing strategy, release and deployment management
• Lead technical teams including developers, integration specialists, data engineers, system integrators
• Manage vendor and system integrator delivery quality
• Oversee testing execution across phases including SIT, regression, and UAT
• Manage Microsoft release cycles and platform updates, adoption readiness
• Support go-live readiness, cutover planning, and post-go-live hyper care
• Ensure all Dynamics solutions comply with security, risk, and data privacy requirements
• Partner with business stakeholders to clarify requirements, acceptance criteria, and alignment to out-of-the-box capabilities
• Maintain and execute against a rolling Dynamics capability roadmap

Skills

Microsoft Dynamics

Leadership

SDLC

Agile SAFe

Data migration

APIs

Azure

Communication

Education

Bachelor’s degree

Advanced degree

Tools

Dynamics 365

Power Platform

Azure Integration Services

Middleware

Job description

Grant Thornton (US) is seeking a Microsoft Dynamics Technical Lead to drive scalable, secure Dynamics CRM solutions across the global platform. You will lead distributed teams, own solution design, and guide ERP/M&A integration efforts in a cloud-first, standards-based approach.

You will partner with Enterprise Architecture, Data & Analytics, and M&A teams to design repeatable data migration and integration patterns, while aligning with SDLC standards and governance.