Senior CRM Integration & Acquisition Lead

Grant Thornton; Reno (NV); On-site; USD 144,000 - 216,000; Full time

Job summary

Grant Thornton is seeking an Associate Director, CRM Acquisition Integration Lead to join the team. The CRM Acquisition Integration Lead reports directly to the Customer Platforms Leader and serves as the strategic lead responsible for assessing, planning, and governing CRM integration activities for acquired firms and business entities.

This role partners closely with acquisition leadership, business stakeholders, Enterprise Architecture, Data & Analytics, and delivery teams to evaluate

Qualifications

• Experience leading CRM assessments, due diligence, and acquisition integrations.
• Knowledge of CRM data governance and data migration practices.
• Ability to translate business requirements into scalable CRM solutions.

Responsibilities

• Lead CRM discovery and assessment workshops with newly acquired firms.
• Evaluate CRM platforms, sales processes, and data models.
• Document current- and future-state processes, integrations, and governance.
• Develop acquisition readiness recommendations for leadership.
• Define onboarding roadmaps and phased integration approaches.

Skills

CRM platforms

CRM data models

CRM data migration

APIs & integration

Workshop facilitation

Stakeholder management

Mergers & acquisitions

Tools

Power Platform

Dataverse

Power Automate

Power BI

Job description

Grant Thornton is seeking an Associate Director, CRM Acquisition Integration Lead to join the team. The CRM Acquisition Integration Lead reports directly to the Customer Platforms Leader and serves as the strategic lead responsible for assessing, planning, and governing CRM integration activities for acquired firms and business entities.

This role partners closely with acquisition leadership, business stakeholders, Enterprise Architecture, Data & Analytics, and delivery teams to evaluate