Global DSP Payments Process Optimization Lead

Amazon; Tennessee; On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon in Nashville, TN is seeking a Process Optimization Lead for DSP Payments. You will be the primary contact for internal teams regarding payments, resolve disputes, and drive initiatives to improve the customer experience across DSP partnerships.

The role involves cross-functional work with Global DSP Payments Teams, daily/weekly/monthly payment tasks, and potential overtime on different shifts. Experience in data-driven process improvement is essential.

Qualifications

• Experience using data to drive root cause elimination and process improvement.
• Experience with Microsoft Office products and applications.

Responsibilities

• Execute daily / weekly / monthly Payments tasks by following SOPs.
• Optimize and automate processes/tasks.
• Resolve payments disputes from internal teams based on SOP.

Skills

Data-driven problem solving

MS Office

Education

Bachelor's degree

Tools

SQL

Job description

Amazon in Nashville, TN is seeking a Process Optimization Lead for DSP Payments. You will be the primary contact for internal teams regarding payments, resolve disputes, and drive initiatives to improve the customer experience across DSP partnerships.

The role involves cross-functional work with Global DSP Payments Teams, daily/weekly/monthly payment tasks, and potential overtime on different shifts. Experience in data-driven process improvement is essential.