Global Distribution Coordinator

Expeditors

Humble (TX)

On-site

USD 38,000 - 54,000

Full time

3 days ago
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Benefits offered by this job

Paid Vacation, Holiday, Sick Time
Health Plan
Life Insurance
Employee Stock Purchase Plan
Training and Personnel Development
Growth opportunities within thecompany
Employee Referral Program Bonus

Job summary

Expeditors is seeking a Customer Service Specialist to ensure exceptional daily operations for distribution accounts. You will handle orders, invoicing, data entry, and coordination between warehouse, customers, and vendors to maintain smooth processes.

The role emphasizes accuracy, timely reporting, and compliance with OPS and regulatory requirements, with opportunities for growth within a global logistics network.

Qualifications

  • Understanding transportation process of all models is a plus.
  • Hazardous Materials certification preferred.
  • Good computer skills (e.g., MS Excel, MS Word).
  • Fluent in English.
  • 6 months to 1-year related experience and/or training; or equivalent combination of education and experience.
  • Meet company standards of 52 hours training per year, including as needed management/leadership training.
  • Excellent organizational skills, time management skills in addition to a professional manner.
  • Positive and willing to help attitude.
  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely obtain positive results.

Responsibilities

  • Daily process and input of all customer orders and distribution accounts.
  • Provide daily operational reports that are accurate and timely.
  • Generate all related paperwork and necessary information required for customer work orders, checks all orders for special requests and posts inventory records.
  • Perform accurate and timely data entry for receiving, order allocation, shipping and inventory management.
  • Rate domestic transportation bills.
  • Trace orders as required and notify customers of activity concerning their order.
  • Ensure accurate and timely client and vendors billing.
  • Maintain damage records and backorder logs.
  • Provide warehouse staff with necessary documents and information needed to complete receiving, and to ship orders.
  • Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit information.
  • Contribute to maintain strong relationships with vendors (trucking companies, and others).
  • Provide support with other miscellaneous projects, filing and research
  • Compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirement.
  • Escalation of problems to Management when necessary.

Skills

Fluent English
Computer skills
Transportation basics
Interpersonal skills
Organizational skills

Education

Hazardous Materials certification

Job description

Expeditors is seeking a Customer Service Specialist to ensure exceptional daily operations for distribution accounts. You will handle orders, invoicing, data entry, and coordination between warehouse, customers, and vendors to maintain smooth processes.

The role emphasizes accuracy, timely reporting, and compliance with OPS and regulatory requirements, with opportunities for growth within a global logistics network.

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