Global Director, Master Data & Systems

Lonza; Greenwood (SC); On-site; Confidential; Full time

Benefits offered by this job

Agile culture

Inclusive workplace

Competitive compensation

Role-based benefits

Global benefits information

Job summary

Lonza is seeking a Director, Master Data and Systems in Greenwood, SC to define and execute the global Master Data strategy across CHI Supply Chain, ensuring high-quality, standardized data for operational excellence. You will lead Master Data, Analytics, Governance, and Systems with a focus on a standalone Shared Services transition.

You’ll partner with Supply Chain, Commercial, Quality, Manufacturing, Finance, and IT leaders to translate requirements into scalable data and system solutions,

Qualifications

• Master’s degree in Business Administration, Supply Chain, Data Management, or a related field.
• 10+ years of relevant experience in Master Data Management, Data Governance and Supply Chain.
• Deep technical/functional experience with SAP Master Data structures, data architecture, and ERP implementations.
• Demonstrated expertise in defining data quality KPIs, change control processes and reporting dashboards.
• Fluency in English (spoken and written).

Responsibilities

• Provide enterprise design authority for SAP Master Data structures, standards, governance processes, and data architecture decisions to ensure alignment with business strategy, reporting requirements, and operational excellence.
• Develop and maintain analytics, dashboards, KPIs, and performance reporting to provide transparency on data quality, governance compliance, operational effectiveness and business risk.
• Design, build, and operationalize a standalone global Master Data and Service organization capable of supporting all CHI Business Units independently.
• Define the target operating model, organizational structure, service delivery framework, and resource strategy required to support standalone readiness and long‑term operational sustainability.
• Lead workforce planning, recruitment, onboarding, and capability development to establish a high-performing global organization with the appropriate mix of internal and external resources.
• Drive knowledge transfer and transition activities from incumbent organizations and service providers to ensure business continuity and minimize operational risk.
• Establish and manage Shared Service Center operating principles, service catalogs, SLAs, KPIs, escalation mechanisms, and governance processes with CHI Business Units.
• Lead audit and assessment programs to identify risks, gaps, and improvement opportunities.
• Drive continuous improvement initiatives across processes, systems, and ways of working.
• Lead the Master Data organization and associated external service providers.

Skills

Analytical skills

Leadership

Self-starter

Decision-maker

Autonomous leadership

Education

Master’s degree in Business Administration, Supply Chain, Data Management, or a related field

Tools

SAP MDG

ERP implementations

Job description

Lonza is seeking a Director, Master Data and Systems in Greenwood, SC to define and execute the global Master Data strategy across CHI Supply Chain, ensuring high-quality, standardized data for operational excellence. You will lead Master Data, Analytics, Governance, and Systems with a focus on a standalone Shared Services transition.

You’ll partner with Supply Chain, Commercial, Quality, Manufacturing, Finance, and IT leaders to translate requirements into scalable data and system solutions,