Global Director, Implementation Excellence

Equifax, Inc.; St. Louis (MO); On-site; USD 150,000 - 190,000; Full time

Job summary

Equifax, Inc. seeks a Director of Implementation Excellence to design and standardize our enterprise operating model for scalable delivery. This role will govern processes, tools, and performance frameworks to enable AI-enabled, efficient execution across global teams.

Leading cross-functional initiatives and driving continuous improvement, you will align operations with business growth and transformation endeavors, ensuring adoption of new standards and governance globally.

Qualifications

• Bachelor’s degree required.
• 7+ years of experience in Implementation/Onboarding Strategy or Execution.
• Experience leading cross-functional initiatives, AI orchestration, and process improvement.
• Strong analytical, communication, and executive influencing skills.

Responsibilities

• Own the end-to-end implementation operating model.
• Design scalable implementation processes, standards, and governance.
• Develop implementation playbooks, stage gates, and operating cadence.
• Drive operating model maturity and continuous improvement.
• Standardize implementation methodologies and best practices.
• Improve implementation speed, quality, and consistency.
• Establish KPIs, dashboards, and performance management controls.
• Identify automation and AI opportunities to improve execution.
• Lead implementation transformation initiatives.
• Design scalable operating models supporting global delivery.
• Drive cross-functional alignment and organizational readiness.
• Ensure successful adoption of new processes and operating standards.

Skills

Implementation strategy

Cross-functional leadership

AI orchestration

Process improvement

Analytical skills

Communication skills

Executive influencing

Education

Bachelor’s degree

Job description

Equifax, Inc. seeks a Director of Implementation Excellence to design and standardize our enterprise operating model for scalable delivery. This role will govern processes, tools, and performance frameworks to enable AI-enabled, efficient execution across global teams.

Leading cross-functional initiatives and driving continuous improvement, you will align operations with business growth and transformation endeavors, ensuring adoption of new standards and governance globally.