Global Director, Data & Intelligence Operations

Pfizer Inc.

Collegeville (PA)

Hybrid

USD 177,000 - 294,000

Full time

4 days ago

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Benefits offered by this job

401(k) with Pfizer Matching Contrib.

Pfizer Retirement Savings Contribution

Health benefits: medical, dental, and

Paid vacation, holidays, personal days

Job summary

Pfizer Inc. is seeking a Business Operations leader to partner with the Data & Intelligence organization. This global role will establish operating rhythms, governance, reporting, and financial stewardship to enable clear decision-making and scalable processes.

You will lead a small team and drive automation and AI-enabled tools to improve efficiency. You will collaborate with ELT+1 and senior leaders, shaping audience-centered communications, workforce planning, and capital planning.

Qualifications

Bachelor’s degree with 8+ years of relevant experience in business operations, finance, organizational operations, communications, or a related discipline; equivalent experience will be considered.
Experience leading complex, cross-functional business operations in a global, matrixed organization, including direct people leadership.
Demonstrated experience in financial planning and management, including OpEx, CapEx, forecasting, actuals, variance analysis, and executive-level reporting.
Experience managing workforce and organizational processes such as headcount, compensation planning, open roles, organizational changes, and resource scenarios.
Experience shaping and delivering leadership communications and large-scale colleague forums, including town halls and organizational announcements.
Strong analytical capability and advanced proficiency in Microsoft Excel and PowerPoint, with the ability to translate complex information into clear recommendations and leadership-ready materials.
Proven ability to influence senior stakeholders, manage competing priorities, lead through ambiguity, and create structure in a changing environment.

Responsibilities

Lead the business operations function for the Data & Intelligence (D&I) organization as it is established, setting up the operating rhythms, governance, decision forums, management reporting, and clear ownership of key operational priorities.
Own the D&I communications, engagement, and culture agenda, including town halls, leadership updates, organizational announcements, team channels, colleague listening mechanisms, and recognition.
Partner with senior leaders including ELT+1 to shape clear, audience-centered communications; coordinate content development, speaker preparation, review and approval, event execution, and follow-up actions.
Lead organizational operations across headcount, compensation planning, open roles, hiring forecasts, workforce movements, reporting-line and cost-center changes, organizational charts, onboarding, and related people processes in partnership with People Experience and Finance.
Provide accurate workforce insights and scenario analysis to support organization design, resource decisions, talent planning, and leadership discussions while maintaining appropriate confidentiality and data stewardship.
Lead financial planning and operational management across OpEx and CapEx, including annual planning, forecasts, actuals, accruals, variance analysis, budget transfers, investment requests, and leadership reporting.
Establish standardized financial and business processes for purchase orders, statements of work, change orders, vendor commitments, contract renewals, chargebacks, capitalization, and other controls in partnership with Finance, Procurement, and business owners.
Lead and develop a team of 3–5 business operations colleagues, setting clear priorities, building capability, and establishing standardized, scalable ways of working.
Synthesize financial, workforce, and operational information into concise insights, recommendations, risks, and decisions for senior leadership, and drive follow-through on agreed actions.