Director, Global Business Operations & Strategy

Pfizer

Pennsylvania

Hybrid

USD 177,000 - 294,000

Full time

4 days ago

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Job summary

Pfizer is seeking a Business Operations leader to serve as a strategic partner to the D&I leadership team and help establish the new organization. You will build operational discipline, organizational infrastructure, and governance across OpEx and CapEx, collaborating with ELT+1 and senior leaders to translate priorities into clear operating plans and scalable processes.

This global role oversees three areas: communications and engagement, workforce operations, and financial management, with a

Qualifications

Bachelor’s degree with 8+ years of relevant experience in business operations, finance, organizational operations, communications, or a related discipline; equivalent experience will be considered.
Experience leading complex, cross-functional business operations in a global, matrixed organization, including direct people leadership, with demonstrated judgment, discretion, and accountability.
Demonstrated experience in financial planning and management, including OpEx, CapEx, forecasting, actuals, variance analysis, and executive-level reporting.
Experience managing workforce and organizational processes such as headcount, compensation planning, open roles, organizational changes, and resource scenarios.
Experience shaping and delivering leadership communications and large-scale colleague forums, including town halls and organizational announcements.
Strong analytical capability and advanced proficiency in Microsoft Excel and PowerPoint, with the ability to translate complex information into clear recommendations and leadership-ready materials.
Proven ability to influence senior stakeholders, manage competing priorities, lead through ambiguity, and create structure in a changing environment.

Responsibilities

Lead the business operations function for the Data & Intelligence (D&I) organization as it is established, setting up the operating rhythms, governance, decision forums, management reporting, and clear ownership of key operational priorities that the organization needs to execute consistently from the start.
Own the D&I communications, engagement, and culture agenda, including town halls, leadership updates, organizational announcements, team channels, colleague listening mechanisms, and recognition, using these forums to build connection, reinforce business priorities, and act on colleague feedback.
Partner with senior leaders including ELT+1 to shape clear, audience-centered communications; coordinate content development, speaker preparation, review and approval, event execution, and follow-up actions.
Lead organizational operations across headcount, compensation planning, open roles, hiring forecasts, workforce movements, reporting-line and cost-center changes, organizational charts, onboarding, and related people processes in partnership with People Experience and Finance.
Provide accurate workforce insights and scenario analysis to support organization design, resource decisions, talent planning, and leadership discussions while maintaining appropriate confidentiality and data stewardship.
Lead financial planning and operational management across OpEx and CapEx, including annual planning, forecasts, actuals, accruals, variance analysis, budget transfers, investment requests, and leadership reporting.
Establish standardized financial and business processes for purchase orders, statements of work, change orders, vendor commitments, contract renewals, chargebacks, capitalization, and other controls in partnership with Finance, Procurement, and business owners.
Lead and develop a team of 3–5 business operations colleagues, setting clear priorities, building capability, and establishing standardized, scalable ways of working.
Synthesize financial, workforce, and operational information into concise insights, recommendations, risks, and decisions for senior leadership, and drive follow-through on agreed actions. Continuously improve the efficiency and scalability of business operations, including through automation, self-service reporting, and AI-enabled tools.