Global Digital Operations Solutions Manager

PlayStation Global; San Mateo (CA); Hybrid; USD 118,000 - 177,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) match

Paid time off

Wellness program

Employee discounts on Sony products

Job summary

Sony Interactive Entertainment (SIE) is seeking an Operations Solutions Manager to drive global solutions for the digital at retail space, collaborating across regions to enable growth and scalable processes. The role requires strong project management, data analytics, and cross‑functional teamwork, with an emphasis on regional nuances, timely delivery, and global travel as needed.

Reporting to the Global Operations Solutions team, you will shape workflows, optimize tools, and partner with

Qualifications

• 5+ years in the digital industry across product, project management, business operations, or commerce.
• Strong data-driven approach with ability to translate analytics into action.
• Experience working in a global, multi-country organization.

Responsibilities

• Lead development of global solutions while enabling regional stores and services.
• Own roadmaps for global initiatives and prioritize based on strategy.
• Collaborate with stakeholders and partners from requirements to launch.
• Coordinate post-mortems and communicate progress to stakeholders.
• Support market expansion and ensure timely delivery to specs.
• Present data to leadership and drive process improvements.

Skills

Global operations

Project management

Data analysis

Cross-functional collaboration

Stakeholder communication

Tools

Microsoft Office Suite

G Suite

Confluence

Slack

Microsoft Teams

Job description

Sony Interactive Entertainment (SIE) is seeking an Operations Solutions Manager to drive global solutions for the digital at retail space, collaborating across regions to enable growth and scalable processes. The role requires strong project management, data analytics, and cross‑functional teamwork, with an emphasis on regional nuances, timely delivery, and global travel as needed.

Reporting to the Global Operations Solutions team, you will shape workflows, optimize tools, and partner with