Global Design Traffic and Programs Lead

Island; United States; Remote; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, vision

Life and AD&D Insurance

STD and LTD Insurance

401(k) with company contributions

Paid Time Off & 9 Company Holidays

Daily office lunches

Job summary

Island is creating an enterprise workspace for knowledge workers and agents. You’ll manage the design request pipeline, ensuring intake, assignment, and clarity in a fast-paced creative environment.

You’ll triage, scope, and prioritize requests across marketing, product, and sales, pairing with designers to balance workload and timelines. You’ll own workflows in Asana, run regular check-ins, and build scalable intake forms while maintaining transparent progress.

Qualifications

• 3+ years in a traffic management, project coordination, or creative operations role.
• Deep familiarity with Asana; can build workflows, not just use them.
• Strong understanding of design processes and how work moves from brief to delivery.
• Exceptional organizational skills with a track record of handling high request volumes.
• Strong written communication; translate vague requests into actionable briefs.
• Comfortable with ambiguity and able to make judgments without perfect information.
• Calm, collaborative presence that stakeholders trust and designers respect.
• Experience working remotely with distributed teams is a strong plus.

Responsibilities

• Triage and prioritize incoming design requests in Asana, maintaining a clean, well-structured project board.
• Partner with stakeholders across marketing, product, and sales to scope requests and ensure briefs are clear and actionable.
• Assign projects to designers based on workload, skill set, and requirements.
• Run regular check-ins to surface blockers, track progress, and flag capacity issues.
• Build and maintain intake workflows, templates, and request forms that scale with team growth.
• Own the design team’s Asana workspace — keep tasks, timelines, and statuses up to date.
• Identify patterns in request volume and work with design leadership to plan for high-demand periods.
• Serve as the primary contact for stakeholders checking on status of requests.

Skills

Traffic management

Project coordination

Creative operations

Organizational skills

Written communication

Ambiguity tolerance

Collaborative presence

Remote work experience

Asana

Job description

Island is creating an enterprise workspace for knowledge workers and agents. You’ll manage the design request pipeline, ensuring intake, assignment, and clarity in a fast-paced creative environment.

You’ll triage, scope, and prioritize requests across marketing, product, and sales, pairing with designers to balance workload and timelines. You’ll own workflows in Asana, run regular check-ins, and build scalable intake forms while maintaining transparent progress.