Global Delivery Lead, Creative & AI Ops (Hybrid/Remote)

jellyfishcareers; New York (NY); Hybrid; USD 130,000 - 200,000; Full time

Benefits offered by this job

Discretionary annual bonus

401k retirement plan

Healthcare, vision, dental insurance

Job summary

Jellyfish is seeking a Program Delivery Lead to bridge ideation and execution for our largest global client. You will drive delivery excellence, partner with Creative Collective and AI Studios, and ensure world‑class output across creative, social, production and AI‑generated content.

This hybrid NYC‑based role offers global collaboration and a focus on efficiency, profitability and innovation. Lead multi‑shore teams, integrate Pencil Pro and other tools, and oversee budgets while aligning with

Qualifications

• 10+ years in delivery leadership within a global digital agency or fast-paced creative tech environment.

Responsibilities

• Architect and refine end-to-end creative workflows spanning strategy, design, production and language services.

Skills

Delivery leadership

Creative delivery

Operations fluency

Generative AI awareness

Multi-shore management

Pencil Pro

Tools

Pencil Pro

Salesforce

Job description

Jellyfish is seeking a Program Delivery Lead to bridge ideation and execution for our largest global client. You will drive delivery excellence, partner with Creative Collective and AI Studios, and ensure world‑class output across creative, social, production and AI‑generated content.

This hybrid NYC‑based role offers global collaboration and a focus on efficiency, profitability and innovation. Lead multi‑shore teams, integrate Pencil Pro and other tools, and oversee budgets while aligning with