Global Delivery Excellence & PMO Leader

FHLB Des Moines; United States; Remote; USD 180,000 - 240,000; Full time

Job summary

Guidewire seeks a VP Delivery Assurance & Global PMO to own the global standard for PS programs, with end-to-end accountability across regions and product implementations. This leader drives delivery excellence, PMO methodology, and AI-enabled tooling to ensure on-time, on-budget outcomes and customer success.

You will harmonize PMO practices globally, oversee budget and headcount, and represent Guidewire’s delivery standards with customers and partners worldwide.

Responsibilities

• Own the global delivery assurance function with leading indicators that surface program risk early.
• Accountable for Cloud Adoption Success outcomes across PS-led and SI-led programs.
• Engage on the highest-risk programs across the global portfolio and mobilize cross-region resources.
• Own program management methodology, delivery assurance methodology, and the delivery excellence framework.
• Drive AI-enabled assurance and PMO tooling integration into the global methodology.
• Own the global Delivery Excellence function and set standards for certification and career paths.
• Run the global PMO as a single function with regional leaders reporting directly into this role.
• Manage the cost-center budget for the global PMO and Delivery Assurance, including headcount and tooling.
• Build a predictability layer for PS forecasting in partnership with Global Operations.
• Set the global standard for project and program management as a profession across PS.
• Own the global Partner Program Quality function and SI‑led program standards.
• Champion AI in delivery and coordinate with the PS AI CoE on governance and tooling.
• Represent Guidewire externally on delivery quality, customer outcomes, and services excellence.

Job description

Guidewire seeks a VP Delivery Assurance & Global PMO to own the global standard for PS programs, with end-to-end accountability across regions and product implementations. This leader drives delivery excellence, PMO methodology, and AI-enabled tooling to ensure on-time, on-budget outcomes and customer success.

You will harmonize PMO practices globally, oversee budget and headcount, and represent Guidewire’s delivery standards with customers and partners worldwide.