Global Data Center Systems Implementation Lead

Amazon; Seattle (WA); On-site; USD 104,500 - 160,000; Full time

Benefits offered by this job

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Job summary

Amazon is seeking a Data Center Program Manager—Systems Implementation to lead the Global Procore Program for data center construction. You will own the full implementation lifecycle—from requirements gathering and configuration through testing, training, and post-launch optimization—working with global teams and external vendors.

The role emphasizes hands-on setup, scalable solutions, and driving process improvements across construction management software.

Qualifications

• 7+ years of program or project management experience.
• 5+ years of highly scalable systems experience.
• Experience communicating with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.
• Experience collaborating with cross-functional teams.
• Bachelor’s degree or above in construction management, Information Systems, Engineering, or a related field (or equivalent experience).
• Experience with the full lifecycle of a software launch including configuration, user management, and issue resolution or significant experience with portions of the lifecycle.
• Experience working with construction management, project management, or enterprise workflow tools.
• Strong written and verbal communication skills with the ability to translate technical concepts for non-technical audiences, operate effectively in ambiguous environments, and manage multiple competing priorities.

Responsibilities

• Managing existing and new system configuration of a third-party construction management software, providing support to global internal and external users.
• Acting as SME on capabilities of the construction management software.
• Working with global teams to implement systems and process improvements.
• Utilizing team metrics to identify pinch points within current processes and implement solutions to address efficiency issues.
• Working closely and effectively with the third-party software company to manage overall performance, including the identification, communication, documentation, implementation, and resolution of system-related issues and enhancements.
• Scoping and driving implementation of feature enhancements or improvements.
• Providing primary point of contact and ownership of ongoing system implementation and functionality.
• Developing, managing and reporting on system policies and compliance.
• Creating and supporting large-scale, cross-company technical innovations/solutions for complex business problems.
• Guiding and influencing people and processes in pursuit of the team’s goals and objectives.
• Driving continuous improvements and documenting best practices post-launch.
• Monitoring user adoption post-training/implementation and owning user satisfaction.

Job description

Amazon is seeking a Data Center Program Manager—Systems Implementation to lead the Global Procore Program for data center construction. You will own the full implementation lifecycle—from requirements gathering and configuration through testing, training, and post-launch optimization—working with global teams and external vendors.

The role emphasizes hands-on setup, scalable solutions, and driving process improvements across construction management software.