Global Data Center FOC Technical & Training Specialist

Amazon Web Services (AWS); Arlington (VA); On-site; USD 111,000 - 186,000; Full time

Job summary

Amazon Data Services, Inc. is seeking a Technical Specialist for the ADC FOC to sustain 24/7 monitoring of critical data-center infrastructure in air-gapped environments.

The role focuses on training, qualification pathways, event management, and global program delivery across multiple ADC FOC instances. The candidate will own one or more programs, work with internal and external teams, and mentor ADC FOC engineers while supporting night shifts and travel requirements.

Qualifications

• 5+ years of project management in data centers or equivalent critical infrastructure.
• Experience carrying new design concepts through exploration, development, and deployment.

Responsibilities

• Operate ADC FOC programs across regions and frameworks.
• Serve as escalation point for ADC FOC engineers and participate in on-call rotation.
• Design, deliver, and maintain global ADC FOC trainings and qualification pathways.
• Develop runbooks and training content; measure training health across regions.

Skills

Project management

Stakeholder communication

Tools

MS Excel

Windows OS

Power monitoring systems

Job description

Amazon Data Services, Inc. is seeking a Technical Specialist for the ADC FOC to sustain 24/7 monitoring of critical data-center infrastructure in air-gapped environments.

The role focuses on training, qualification pathways, event management, and global program delivery across multiple ADC FOC instances. The candidate will own one or more programs, work with internal and external teams, and mentor ADC FOC engineers while supporting night shifts and travel requirements.