Global Data Center Network Engineer

Apple Inc.; Sacramento (CA); On-site; USD 130,000 - 238,000; Full time

Benefits offered by this job

Employee stock programs

Education reimbursement

Relocation assistance

Job summary

Apple is seeking a Network Operations Specialist to support its world‑class Data Center network. You will deliver 24/7 operational support, upgrade planning, and cross‑functional collaboration to resolve outages and optimize performance.

The role emphasizes automation with Ansible, Salt, Python, and GenAI, and requires strong interpersonal skills and a focus on customer service within a dynamic Apple environment.

Qualifications

• For this role, 2–4 years in network troubleshooting and strong customer service skills are required.
• Solid understanding of BGP, overlay technologies, and security policy handling is essential.
• Experience evaluating outages and maintaining business-critical infrastructure is required.

Responsibilities

• Provide 24/7 operational support for Apple's global data center network and respond to outages.
• Plan, test, and deploy hardware/software upgrades in accordance with routing standards and security policies.
• Collaborate with internal teams and external vendors to resolve complex connectivity challenges.
• Automate workflows using Ansible, Salt, Python, and GenAI tools to improve efficiency.
• Develop runbooks, SOPs, and post-incident reviews to ensure consistency and excellence.

Skills

Interpersonal communication

Outage management

BGP & overlay networks

Network troubleshooting

Education

B.Sc. degree or equivalent experience

Cisco CCNA/CCNP, Juniper JNCIA/JNCIP

Tools

Ansible

Salt

Python

Go

Chef

Job description

Apple is seeking a Network Operations Specialist to support its world‑class Data Center network. You will deliver 24/7 operational support, upgrade planning, and cross‑functional collaboration to resolve outages and optimize performance.

The role emphasizes automation with Ansible, Salt, Python, and GenAI, and requires strong interpersonal skills and a focus on customer service within a dynamic Apple environment.