Global Data Center Network Engineer

Apple Inc.

Sacramento (CA)

On-site

USD 130,000 - 238,000

Full time

3 days ago
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Benefits offered by this job

Employee stock programs
Education reimbursement
Relocation assistance

Job summary

Apple is seeking a Network Operations Specialist to support its world‑class Data Center network. You will deliver 24/7 operational support, upgrade planning, and cross‑functional collaboration to resolve outages and optimize performance.

The role emphasizes automation with Ansible, Salt, Python, and GenAI, and requires strong interpersonal skills and a focus on customer service within a dynamic Apple environment.

Qualifications

  • For this role, 2–4 years in network troubleshooting and strong customer service skills are required.
  • Solid understanding of BGP, overlay technologies, and security policy handling is essential.
  • Experience evaluating outages and maintaining business-critical infrastructure is required.

Responsibilities

  • Provide 24/7 operational support for Apple's global data center network and respond to outages.
  • Plan, test, and deploy hardware/software upgrades in accordance with routing standards and security policies.
  • Collaborate with internal teams and external vendors to resolve complex connectivity challenges.
  • Automate workflows using Ansible, Salt, Python, and GenAI tools to improve efficiency.
  • Develop runbooks, SOPs, and post-incident reviews to ensure consistency and excellence.

Skills

Interpersonal communication
Outage management
BGP & overlay networks
Network troubleshooting

Education

B.Sc. degree or equivalent experience
Cisco CCNA/CCNP, Juniper JNCIA/JNCIP

Tools

Ansible
Salt
Python
Go
Chef

Job description

Apple is seeking a Network Operations Specialist to support its world‑class Data Center network. You will deliver 24/7 operational support, upgrade planning, and cross‑functional collaboration to resolve outages and optimize performance.

The role emphasizes automation with Ansible, Salt, Python, and GenAI, and requires strong interpersonal skills and a focus on customer service within a dynamic Apple environment.

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