Global Network Engineer: Scale, Automation & Operations

Apple; United States; On-site; USD 110,000 - 140,000; Full time

Job summary

Apple’s Information Systems and Technology (IS&T) organization is seeking a network operations professional to support the Data Center network and global enterprise infrastructure. The role focuses on maintaining current networks, coordinating with internal and external teams, and delivering reliable, scalable services for billions of devices and services.

Ideal candidates bring B.Sc. level education, 2–4 years of hands-on network troubleshooting, and strong customer-service skills, with

Qualifications

• 2-4 years of experience in network troubleshooting
• Demonstrated excellence in interpersonal communication and customer service skills
• Understanding of BGP, overlay technologies and security policy handling
• Experience evaluating and managing outages to business critical infrastructure
• B.Sc. degree or equivalent experience
• Cisco CCNA/CCNP, Juniper JNCIA/JNCIP, or equivalent experience

Responsibilities

• Maintain and upgrade existing networks to current standards and sustain operations
• Drive operational excellence and contribute to technical and procedural documentation
• Collaborate with internal and external partner teams to troubleshoot and coordinate issues
• Provide operational support for Apple’s Data Center network to address diverse business challenges
• Develop and maintain clear documentation and procedures related to network operations

Skills

Network troubleshooting

Interpersonal communication

Outage management

Vendor coordination

Customer service

Education

B.Sc. degree or equivalent experience

Tools

Cisco CCNA/CCNP

Juniper JNCIA/JNCIP

Linux

Ansible/Salt/Chef (automation)

Job description

Apple’s Information Systems and Technology (IS&T) organization is seeking a network operations professional to support the Data Center network and global enterprise infrastructure. The role focuses on maintaining current networks, coordinating with internal and external teams, and delivering reliable, scalable services for billions of devices and services.

Ideal candidates bring B.Sc. level education, 2–4 years of hands-on network troubleshooting, and strong customer-service skills, with