Global Data Center Infra Program Manager

Amazon Web Services (AWS); Seattle (WA); On-site; USD 127,000 - 172,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Web Services, Inc. in Seattle, WA is seeking a Technical Infrastructure Program Manager (TIPM) to drive the GPS-NC program.

You will own milestones, coordinate cross-functional teams, and secure resources to deliver large-scale, safety-focused infrastructure projects in a complex cloud environment. The role emphasizes writing requirements, managing communications, risk mitigation, and post-launch support.

Qualifications

• 3+ years of technical product or program management experience.
• 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience.
• Experience managing programs across cross functional teams, building processes and coordinating release schedules.
• Experience in construction of data center delivery (design, commissioning and construction), mission critical facilities, or equivalent industrial/manufacturing facility builds.

Responsibilities

• Writing narratives that define program requirements and desired end-states to gain buy-in and approval from DCCD leadership.
• Developing program documentation, including statements of work, responsibility matrices, functional and design specifications, implementation approach, metrics, and reporting.
• Owning and managing program communications, including delivering program status reports, metrics reports, and business reviews. Serve as the first point of contact for programs.
• Developing program milestones and plans, securing resources and assigning responsibilities, and driving schedules to ensure timely and successful program delivery.
• Accelerating program progress by driving crisp and timely decisions, mitigating risks, clearing blockers, and escalating appropriately.
• Applying process improvement methodologies to drive efficiency in procedures and tools, including defining and clarifying business procedures and process requirements.
• Managing post-launch support plans, including managing workflows, issues, tickets, Correction of Errors (COEs), and post-mortems. Developing mechanisms to automate or eliminate post-launch support as necessary.
• Working directly with technical managers, engineers, and partner teams to set program priorities, secure resources, execute work, and drive delivery.
• Support and manage the roadmap for a program, including yearly projects and organizational goals.

Skills

Technical program mgmt

Project management

Cross-functional coordination

Data center construction

Engineering collaboration

Global teams

Job description

Amazon Web Services, Inc. in Seattle, WA is seeking a Technical Infrastructure Program Manager (TIPM) to drive the GPS-NC program.

You will own milestones, coordinate cross-functional teams, and secure resources to deliver large-scale, safety-focused infrastructure projects in a complex cloud environment. The role emphasizes writing requirements, managing communications, risk mitigation, and post-launch support.