Global Customs Release Specialist

Livingston International; Brownsville (TX); On-site; USD 23,000 - 35,000; Full time

Job summary

Livingston International is seeking a Production Supervisor– in some US locations, reporting to the Manager, Service Delivery. This role oversees timely processing, rating (where applicable), and release of client shipments in 24/7 operations, ensuring commitments are met to satisfy clients.

You will work in a fast-paced, collaborative environment with opportunities to grow expertise in international trade, adhere to procedures, and support billing and compliance tasks as part of daily

Qualifications

• Excellent oral and written communication and organizational skills.
• Client Service oriented -- interpersonal skills with internal/external clients and coworkers.
• Ability to handle large volumes and meet tight deadlines.
• Attention to detail; organization, completeness and accuracy.
• Good analytical skills with problem-solving ability.
• Ability to make decisions and recommendations within authorized limitations.
• Ability to present a professional image.
• Knowledge of Word and Excel software.
• Office equipment/machinery used: Personal computer and common business machines/software

Responsibilities

• Process shipments accurately and timely across all modes.
• Create customs entries with correct client records and HS codes.
• Enter shipment data for release, rating, and billing.
• Determine correct duty value based on invoices and terms.
• Coordinate with Release Import Analyst or client service for missing docs.
• Verify documentation for release conditions and compliance.
• Follow LI SOPs, ESPs and business rules per client instructions.
• Identify ESPs/SOPs to improve efficiency and client service.
• Respond to Call Center info requests professionally.
• Prioritize work per client and customs requirements.
• Escalate two-step release issues for resolution.
• Release information for billing when applicable (Canada).
• Assist in billing/data entry (ASR) when required.
• Collaborate with team in Release Operations.
• Utilize system automation tools to support release processing.
• Perform other duties and adhere to policies.

Skills

Communication

Client service

Time management

Attention to detail

Analytical skills

Decision making

Professional image

Word/Excel

Office software

Education

High School / GED

Associate degree

Tools

Word

Excel

Job description

Livingston International is seeking a Production Supervisor– in some US locations, reporting to the Manager, Service Delivery. This role oversees timely processing, rating (where applicable), and release of client shipments in 24/7 operations, ensuring commitments are met to satisfy clients.

You will work in a fast-paced, collaborative environment with opportunities to grow expertise in international trade, adhere to procedures, and support billing and compliance tasks as part of daily