Global Customs Release Specialist

Livingston International; Betty Acres Colonia (TX); On-site; USD 23,000 - 35,000; Full time

Job summary

Livingston is seeking a Production Supervisor-level role for managing timely processing, rating, and release of client shipments in a 24/7 environment across multiple modes of transport. Responsibilities include data entry, customs entry creation, and ensuring compliance with duties and invoicing.

The role emphasizes attention to detail, strong communication, and ability to handle high-volume deadlines, with opportunities for system automation and professional development.

Qualifications

• High School/GED or equivalent is required.
• Associates Degree or post-secondary education preferred.
• Excellent oral and written communication and organizational skills.

Responsibilities

• Ensure accurate and timely processing of shipments which could include all modes of transportation.
• Create customs entries through review, proper selection of client and client records, proper vendor and keyword selection, interpretation of documentation for all clients' shipments.
• Data entry of shipment information for release (NSC), rating and billing and ensuring that all mandatory fields are completed and accurate.
• Ensure correct value for duty is reported based on invoice details and terms of sale.
• Contact Release Import Analyst or the client service team as required for missing documentation, information or instructions necessary to release a shipment.
• Verify documentation for release conditions, compliance and rating compliance.
• Ensure that all LI,I SOP's, ESPs and business rules are adhered to following special client instructions, notes and alerts.
• Identify ESPs and SOPs to improve efficiencies to enhance client service and day to day Client Service team operations.
• Research and respond to Call Center requests for information via phone or email in non-Air/Sea locations.
• Prioritize and complete work in accordance with client and customs requirements as assigned by the Production Manager / Manager, Release Operations.
• Escalate two-step release requirements, authorization or release issue resolution.
• Update, approve and release information for billing as required. (Canada only)
• When applicable, assist in billing and data entry (ASR – automated systems rating) where required.
• Participate fully with other team members in the day-to-day operation of Release Operations.
• Endeavor to utilize and take advantage of system automation tools that are available to support release processing.
• Perform other related duties as assigned by management.
• Adhere to established policies and procedures.

Skills

Oral and written communication

Client service orientation

Attention to detail

Analytical skills

Decision making

Professional image

Time management

Multitasking

Education

High School/GED or equivalent

Associates Degree

Tools

Microsoft Word

Microsoft Excel

Job description

Livingston is seeking a Production Supervisor-level role for managing timely processing, rating, and release of client shipments in a 24/7 environment across multiple modes of transport. Responsibilities include data entry, customs entry creation, and ensuring compliance with duties and invoicing.

The role emphasizes attention to detail, strong communication, and ability to handle high-volume deadlines, with opportunities for system automation and professional development.