Global Customs Brokerage Supervisor: Lead and Optimize KPIs

Manpower; Tempe (AZ); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive Pay

Bonus Programs

401(k) match

Health benefits

Tuition reimbursement

Paid time off

Paid leave

Employee discount

Employee assistance

Career development

Job summary

Manpower is seeking a Customs Brokerage Supervisor to oversee clearance operations in a fast-paced international logistics environment. You will lead a team of professionals, ensure regulatory compliance, and drive performance while hiring, coaching, and developing staff in Tempe, AZ.

Responsibilities include coordinating clearance activities, verifying documentation, and resolving delays with customs officials and internal stakeholders.

Qualifications

• BachelorA0s degree preferred.
• 3-5+ years in Customs Brokerage or related field.
• Previous supervisory or team leadership experience.
• Strong understanding of customs regulations and documentation.
• Experience managing employee performance and development.
• Strong organizational, communication, and problem-solving skills.

Responsibilities

• Manage and coordinate customs clearance activities in a customs house brokerage or gateway environment.
• Ensure compliance with federal and foreign regulations governing imported and exported products.
• Verify tariffs, price conversions, weight, volume, and supporting documentation.
• Examine invoices, bills of lading, shipping statements, and customs documentation.
• Establish, monitor, and improve customs clearance procedures and service standards.
• Ensure policies and procedures are consistently administered.
• Drive operational performance and achieve KPI targets.
• Hire, coach, train, and develop employees.
• Assign work, review productivity, and manage performance.
• Work with customs officials and internal stakeholders to resolve shipment delays and clearance issues.

Skills

Team leadership

Regulatory compliance

Documentation

Communication

Problem solving

Education

BachelorA0s degree

Job description

Manpower is seeking a Customs Brokerage Supervisor to oversee clearance operations in a fast-paced international logistics environment. You will lead a team of professionals, ensure regulatory compliance, and drive performance while hiring, coaching, and developing staff in Tempe, AZ.

Responsibilities include coordinating clearance activities, verifying documentation, and resolving delays with customs officials and internal stakeholders.