Customs Brokerage Supervisor

Manpower; Tempe (AZ); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive Pay

Bonus Programs

401(k) match

Health benefits

Tuition reimbursement

Paid time off

Paid leave

Employee discount

Employee assistance

Career development

Job summary

Manpower is seeking a Customs Brokerage Supervisor to oversee clearance operations in a fast-paced international logistics environment. You will lead a team of professionals, ensure regulatory compliance, and drive performance while hiring, coaching, and developing staff in Tempe, AZ.

Responsibilities include coordinating clearance activities, verifying documentation, and resolving delays with customs officials and internal stakeholders.

Qualifications

• BachelorA0s degree preferred.
• 3-5+ years in Customs Brokerage or related field.
• Previous supervisory or team leadership experience.
• Strong understanding of customs regulations and documentation.
• Experience managing employee performance and development.
• Strong organizational, communication, and problem-solving skills.

Responsibilities

• Manage and coordinate customs clearance activities in a customs house brokerage or gateway environment.
• Ensure compliance with federal and foreign regulations governing imported and exported products.
• Verify tariffs, price conversions, weight, volume, and supporting documentation.
• Examine invoices, bills of lading, shipping statements, and customs documentation.
• Establish, monitor, and improve customs clearance procedures and service standards.
• Ensure policies and procedures are consistently administered.
• Drive operational performance and achieve KPI targets.
• Hire, coach, train, and develop employees.
• Assign work, review productivity, and manage performance.
• Work with customs officials and internal stakeholders to resolve shipment delays and clearance issues.

Skills

Team leadership

Regulatory compliance

Documentation

Communication

Problem solving

Education

BachelorA0s degree

Job description

Relocation Assistance Available

Pay Range: $70,000 - $90,000 plus Bonus

Location: Tempe, AZ

We are seeking a Customs Brokerage Supervisor to oversee customs clearance operations within a fast-paced international logistics environment. This role is responsible for managing customs clearance activities, ensuring regulatory compliance, leading operational performance, and developing a team of customs professionals.

The Customs Brokerage Supervisor will manage approximately 30 employees with 2 direct reports and will be responsible for hiring, coaching, training, and developing staff while ensuring key performance indicators are met.

What Is The Job

• Manage and coordinate customs clearance activities in a customs house brokerage or gateway environment
• Ensure compliance with federal and foreign regulations governing imported and exported products
• Verify tariffs, price conversions, weight, volume, and supporting documentation
• Examine invoices, bills of lading, shipping statements, and customs documentation
• Establish, monitor, and improve customs clearance procedures and service standards
• Ensure policies and procedures are consistently administered
• Drive operational performance and achieve key performance indicator (KPI) targets
• Hire, coach, train, and develop employees
• Assign work, review productivity, and manage performance
• Work with customs officials and internal stakeholders to resolve shipment delays and clearance issues

What Is Needed

• Bachelor's degree preferred
• 3-5+ years of experience in Customs Brokerage, International Trade, Import/Export Operations, or a related field
• Previous supervisory or team leadership experience
• Strong understanding of customs regulations and import/export documentation
• Experience managing employee performance and developmentStrong organizational, communication, and problem-solving skills
• Ability to work in a fast-paced operational environment

Preferred Qualifications

• Licensed Customs Broker (LCB)
• Customs Brokerage leadership experience
• Import/Export compliance expertise
• Experience managing KPIs and operational metrics

What's In It For Me

• Competitive Pay
• Bonus/Incentive Programs
• 401(k) with Company Match
• Medical, Dental, and Vision Benefits
• Tuition Reimbursement
• Generous Paid Time Off
• Paid Leave Programs
• Employee Discount Program
• Employee Assistance Program
• Outstanding Training and Career Development Opportunities