Global Customs Brokerage Specialist - Logistics Operations

Expeditors; Laredo (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Expeditors, a Fortune 500 logistics leader, is seeking a Brokerage Agent in the United States to ensure flawless operational performance and customer service across customs brokerage functions. You will support governance, risk management, and timely shipment processing while applying knowledge of clearance procedures.

The role emphasizes compliance, teamwork, and continuous improvement, with opportunities to develop expertise in US customs and freight operations within Expeditors’ global

Qualifications

• Bachelor's degree in foreign trade.
• Experience in US Customs Brokerage (preferred).
• Hands-on knowledge of Customs clearance functions (preferred).
• Customer satisfaction oriented.
• Good interpersonal and communication skills.
• Time management and detail orientation.
• Self-driven personality.
• Good computer skills and familiarity with MS Office.

Responsibilities

• Comply with company controls, policies, procedures.
• Properly use Expeditor systems and tools.
• Maintain highest compliance levels for all applicable Customer requirements.
• Understand and comply with Customer SOP expectations.
• Meet KPI Standards according to OPS procedures.
• Accurate and timely shipment processing with proper codes and events.
• Proactively communicate with carriers and interested parties.
• Escalate issues to Lead, Supervisor or Operations Manager as needed.

Skills

Customer satisfaction

Interpersonal communication

Time management

Self-driven

MS Office

English & Spanish fluency

Education

Bachelor's degree in foreign trade

Tools

Microsoft Office

Job description

Expeditors, a Fortune 500 logistics leader, is seeking a Brokerage Agent in the United States to ensure flawless operational performance and customer service across customs brokerage functions. You will support governance, risk management, and timely shipment processing while applying knowledge of clearance procedures.

The role emphasizes compliance, teamwork, and continuous improvement, with opportunities to develop expertise in US customs and freight operations within Expeditors’ global