Global Customer Care Specialist (Growth Opportunities)

BoConcept NY; Bayonne (NJ); Presencial; USD 27 000 - 33 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Opportunities for career growth

Resumo da oferta

BoConcept NY is seeking a Customer Care Assistant to join their team in Bayonne, New Jersey. The role involves assisting with incoming calls, handling work orders, and resolving customer issues regarding damages and repairs.

Candidates must exhibit excellent organizational skills, be effective problem solvers, and have strong communication abilities. Opportunities for career growth are available, and compensation starts at $30K, based on experience.

Qualificações

• Extremely organized and able to multitask.
• Keep team members on track and on schedule.
• Ability to work independently and efficiently.

Responsabilidades

• Assist with incoming calls to the Customer Care Department.
• Provide office help (faxing, scanning, copying).
• Manage and follow up on work orders.
• Retrieve and document quality issues from customers.
• Help solve customer issues regarding damages and repairs.
• Call and schedule customer orders.
• Control timely delivery of orders and Showroom Displays.

Conhecimentos

Organizational Skills

Problem Solving

Team Player

Communication Skills

IT Customer Support Experience

Microsoft Office Knowledge

Descrição da oferta de emprego

BoConcept NY is seeking a Customer Care Assistant to join their team in Bayonne, New Jersey. The role involves assisting with incoming calls, handling work orders, and resolving customer issues regarding damages and repairs.

Candidates must exhibit excellent organizational skills, be effective problem solvers, and have strong communication abilities. Opportunities for career growth are available, and compensation starts at $30K, based on experience.