Home Improvement Customer Service Specialist

Lowe's; Bayonne (NJ); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's in Bayonne, NJ is hiring a part-time Customer Service Associate to welcome customers and help them find the right home improvement products. You will interact with customers throughout the day, answer questions, and ensure a positive shopping experience.

Daily tasks include locating merchandise, stocking shelves, processing orders, and occasionally assisting in other departments. Prior retail or bilingual skills are a plus, with a chance to grow within a large retailer.

Qualifications

• 6 months experience using a computer
• 6 months experience using common retail technology such as smartphones and tablets
• Reading, writing, and basic arithmetic
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Communication

Teamwork

Tools

Retail technology (smartphones/tablets)

Job description

Lowe's in Bayonne, NJ is hiring a part-time Customer Service Associate to welcome customers and help them find the right home improvement products. You will interact with customers throughout the day, answer questions, and ensure a positive shopping experience.

Daily tasks include locating merchandise, stocking shelves, processing orders, and occasionally assisting in other departments. Prior retail or bilingual skills are a plus, with a chance to grow within a large retailer.