Global Customer Advocacy Lead - Enterprise Marketing

WD; San Jose (CA); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Comprehensive benefit package

Paid vacation and sick leave

Tuition reimbursement

Job summary

A global technology company in San Jose is seeking a Senior Manager, Customer Marketing to drive customer advocacy and storytelling initiatives. This role involves collaborating with enterprise customers to showcase their success stories and bolster the company's reputation in AI infrastructure. The ideal candidate has a strong background in B2B marketing, excellent communication skills, and proven experience in developing impactful marketing materials. In this dynamic environment, you will partner with various teams to enhance market visibility and support strategic marketing campaigns.

Qualifications

• Deep experience in B2B enterprise technology marketing.
• Experience in building customer advocacy or storytelling programs.
• Strong ability to build relationships with stakeholders.

Responsibilities

• Build and scale customer advocacy and storytelling program.
• Identify and develop strategic customer relationships.
• Develop case studies, testimonials, and customer reference stories.
• Capture customer success stories across marketing channels.

Skills

B2B enterprise technology marketing

Storytelling and editorial judgment

Project management

Relationship building

Communication skills

Education

Bachelor’s degree in Marketing, Communications, Business, or equivalent

Job description

A global technology company in San Jose is seeking a Senior Manager, Customer Marketing to drive customer advocacy and storytelling initiatives. This role involves collaborating with enterprise customers to showcase their success stories and bolster the company's reputation in AI infrastructure. The ideal candidate has a strong background in B2B marketing, excellent communication skills, and proven experience in developing impactful marketing materials. In this dynamic environment, you will partner with various teams to enhance market visibility and support strategic marketing campaigns.