Global Custody Admin II: Client-Focused

Fifth Third Bank; Farmington Hills (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

Fifth Third Bank in Farmington Hills, MI is seeking an Institutional Account Administrator II to support relationship managers and client relationships within custody services.

You will verify daily processing, ensure compliance with procedures, and train teammates while leading projects. The role emphasizes accuracy, client service excellence, and collaboration with operations, technology and relationship management.

Qualifications

• Bachelor's degree in business, finance, accounting or related field or equivalent work experience.
• Strong written and verbal communication skills and client service orientation.
• Experience handling multiple client accounts with attention to accuracy and deadlines.

Responsibilities

• Fully understand client expectations to exceed service levels.
• Verify and approve daily processing activities within the custody team.
• Lead or assist with special projects and support supervision as needed.
• Provide backup to the Global Custody Services Supervisor.
• Ensure compliance with procedures and regulatory requirements.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Problem solving

Education

Bachelor's degree in business/finance

Tools

Microsoft Office

Job description

Fifth Third Bank in Farmington Hills, MI is seeking an Institutional Account Administrator II to support relationship managers and client relationships within custody services.

You will verify daily processing, ensure compliance with procedures, and train teammates while leading projects. The role emphasizes accuracy, client service excellence, and collaboration with operations, technology and relationship management.