Global Cross-Border Transport Specialist I

Amazon; Nashville (TN); On-site; USD 21,000 - 32,000; Full time

Job summary

Amazon.com Services LLC is seeking a Transportation Specialist for the Cross-Border Carrier Center (XBCC) in Nashville, TN. You will support the global export supply chain, coordinating with internal and external partners to ensure timely deliveries and resolve carrier issues.

You will analyze carrier data, prioritize cases, and collaborate with multiple teams to improve processes while maintaining high attendance, productivity, and quality in a fast-paced setting.

Qualifications

• Experience with Excel required.
• 1+ years of logistics operations experience preferred.
• Strong analytical skills and attention to detail essential.
• Ability to adapt to a flexible schedule including weekends/nights/holidays.

Responsibilities

• Provide prompt, efficient service to carriers, escalating issues as needed.
• Independently manage time to research cases, identify trends, and resolve issues.
• Collaborate with partner teams to address root causes of defect trends.
• Document investigation outcomes clearly and concisely.
• Maintain high attendance, productivity, and quality while adapting to evolving business needs.

Skills

Excel

Logistics operations

Flexible schedule

Analytical skills

Education

High school diploma or equivalent

Job description

Amazon.com Services LLC is seeking a Transportation Specialist for the Cross-Border Carrier Center (XBCC) in Nashville, TN. You will support the global export supply chain, coordinating with internal and external partners to ensure timely deliveries and resolve carrier issues.

You will analyze carrier data, prioritize cases, and collaborate with multiple teams to improve processes while maintaining high attendance, productivity, and quality in a fast-paced setting.