Global Cross‑Border Payments Manager

Sunwest Bank; Miami (FL); On-site; USD 120,000 - 180,000; Full time

Job summary

Sunwest Bank in Miami seeks an International Payment Operations Manager to lead the international and cross-border payment operations, ensuring accurate, compliant processing while driving modernization. The role partners with Compliance, Legal, Risk, and IT to strengthen controls and scale payment capabilities.

The ideal candidate has 5+ years in payments with leadership experience, fluency in English and Spanish, and a track record in end-to-end platforms connecting to Fed, SWIFT, and FX

Qualifications

• 5+ years of banking or financial services experience in payment operations, treasury operations, wire transfers, ACH, international payments, or correspondent banking.
• 3+ years of leadership or supervisory experience in payment operations or a related financial operations environment.
• Fluency in English and Spanish, with strong written and verbal communication skills.
• Strong knowledge of international payment operations, including SWIFT message flows and investigations, Fedwire, ACH and International ACH, foreign exchange settlement, correspondent banking, and cross-border payment networks.
• Working knowledge of sanctions screening, OFAC, BSA/AML, FinCEN, travel rule obligations, payment compliance controls, fraud prevention, operational risk, and business resiliency.
• Experience with end-to-end payment platforms that connect to the Federal Reserve, SWIFT, and foreign exchange providers.

Responsibilities

• Lead and develop the International Payment Operations team to deliver timely, accurate, and compliant payment processing while maintaining strong service and quality standards.
• Oversee end-to-end operations for SWIFT, Fedwire, International ACH, foreign exchange settlements, correspondent banking, and related investigations, repairs, recalls, amendments, and reconciliations.
• Strengthen controls that mitigate fraud, sanctions, compliance, settlement, and operational risk, and partner with Compliance, Legal, BSA, Risk Management, Information Security, and Internal Audit on testing and examinations.
• Drive the operational implementation of international payment technology from requirements and solution design through testing, deployment, readiness, and post-launch stabilization.
• Support the growth and operational excellence of the Bank’s Foreign Correspondent Banking offering and evaluate readiness for new products, payment channels, technologies, and strategic partnerships.
• Build productive relationships with correspondent banks, financial institutions, payment networks, and service providers while overseeing due diligence, service reviews, and operational assessments.
• Improve scalability, automation, accuracy, and client experience through performance metrics, key risk indicators, management reporting, trend analysis, and payment modernization initiatives, including ISO 20022.

Skills

Fluent English

Fluent Spanish

Communication skills

Education

Bachelor’s degree

Tools

Excel

Ocean Systems

FedLink

Job description

Sunwest Bank in Miami seeks an International Payment Operations Manager to lead the international and cross-border payment operations, ensuring accurate, compliant processing while driving modernization. The role partners with Compliance, Legal, Risk, and IT to strengthen controls and scale payment capabilities.

The ideal candidate has 5+ years in payments with leadership experience, fluency in English and Spanish, and a track record in end-to-end platforms connecting to Fed, SWIFT, and FX