Global Payments Operations Leader

Sunwest Bank; Sandy (UT); On-site; USD 120,000 - 160,000; Full time

Job summary

Sunwest Bank is seeking an International Payment Operations Manager in Sandy, UT to lead cross-border payment operations, ensuring accurate and compliant processing across SWIFT, Fedwire, and ACH networks. You will develop the team, strengthen controls, and partner across Compliance, Legal, and Risk to modernize payment products.

You will oversee end-to-end operations, drive technology implementations, and support growth of foreign correspondent banking, with occasional travel.

Qualifications

• At least 5 years of banking or financial services experience in payment operations, treasury operations, wire transfers, ACH, international payments, or correspondent banking.
• At least 3 years of leadership or supervisory experience in payment operations or related financial operations environment.
• Fluency in English and Spanish, with strong written and verbal communication skills.
• Strong knowledge of international payment operations, including SWIFT message flows and investigations, Fedwire, ACH and International ACH, foreign exchange settlement, correspondent banking, and cross-border payment networks.
• Working knowledge of sanctions screening, OFAC, BSA/AML, FinCEN, travel rule obligations, payment compliance controls, fraud prevention, operational risk, and business resiliency.
• Experience with end-to-end payment platforms that connect to the Federal Reserve, SWIFT, and foreign exchange providers.
• Proficiency with Microsoft Office, including Excel, reporting, analytics, and workflow management tools.

Responsibilities

• Lead and develop the International Payment Operations team to deliver timely, accurate, and compliant payment processing while maintaining strong service and quality standards.
• Oversee end-to-end operations for SWIFT, Fedwire, International ACH, foreign exchange settlements, correspondent banking, and related investigations, repairs, recalls, amendments, and reconciliations.
• Strengthen controls that mitigate fraud, sanctions, compliance, settlement, and operational risk, and partner with Compliance, Legal, BSA, Risk Management, Information Security, and Internal Audit on testing and examinations.
• Drive the operational implementation of international payment technology from requirements and solution design through testing, deployment, readiness, and post-launch stabilization.
• Support the growth and operational excellence of the Bank’s Foreign Correspondent Banking offering and evaluate readiness for new products, payment channels, technologies, and strategic partnerships.
• Build productive relationships with correspondent banks, financial institutions, payment networks, and service providers while overseeing due diligence, service reviews, and operational assessments.
• Improve scalability, automation, accuracy, and client experience through performance metrics, key risk indicators, management reporting, trend analysis, and payment modernization initiatives, including ISO 20022.

Skills

English fluency

Spanish fluency

Leadership experience

Payment operations knowledge

MS Office proficiency

Education

Bachelor's degree

Tools

Ocean Systems

FedLink

Payment platforms modernization tools

Job description

Sunwest Bank is seeking an International Payment Operations Manager in Sandy, UT to lead cross-border payment operations, ensuring accurate and compliant processing across SWIFT, Fedwire, and ACH networks. You will develop the team, strengthen controls, and partner across Compliance, Legal, and Risk to modernize payment products.

You will oversee end-to-end operations, drive technology implementations, and support growth of foreign correspondent banking, with occasional travel.