Global CRM Strategy & Enablement Director

BioMarin Pharmaceutical Inc.; San Rafael (CA); On-site; USD 178,900 - 245,960; Full time

Benefits offered by this job

Competitive salary

Annual bonus potential

Comprehensive benefits package

Company-sponsored health insurance

Job summary

A global biotech company is seeking a Director, Global CRM Business Lead to shape and execute its CRM strategy. This role requires over 10 years of experience in CRM within biotech, particularly familiar with Veeva and Salesforce platforms. The successful candidate will lead cross-functional teams to optimize customer engagement and integrate various initiatives while ensuring alignment with business objectives. This position offers a competitive salary and comprehensive benefits package.

Qualifications

• 10+ years of experience in CRM strategy within the biotech or pharmaceutical industry.
• Proven experience working with Veeva or Salesforce at an enterprise level.
• Strong understanding of life sciences CRM use cases and commercial workflows.

Responsibilities

• Define and lead the enterprise CRM strategy and roadmap.
• Collaborate with therapeutic area leads to ensure CRM support.
• Lead business ownership of CRM tools and drive adoption.

Skills

CRM strategy development

Veeva

Salesforce

Data analysis

Project management

Communication skills

Analytical skills

Education

Bachelor's degree in Business Administration, Marketing, or related field

MBA preferred

Tools

Salesforce Marketing Cloud

Marketo

Job description

A global biotech company is seeking a Director, Global CRM Business Lead to shape and execute its CRM strategy. This role requires over 10 years of experience in CRM within biotech, particularly familiar with Veeva and Salesforce platforms. The successful candidate will lead cross-functional teams to optimize customer engagement and integrate various initiatives while ensuring alignment with business objectives. This position offers a competitive salary and comprehensive benefits package.