Director, Field Technology - CRM

Scorpion Therapeutics; Boston (MA); On-site; USD 186,000 - 279,000; Full time

Benefits offered by this job

Annual bonus

Annual equity awards

Job summary

Scorpion Therapeutics is seeking a senior leader to set the strategy and lead execution for the US Commercial CRM and field technology enablement. You will shape integrated tech/data solutions, connect business needs to CRM capabilities, and drive a roadmap aligned to enterprise data strategy.

You will migrate CRM across the US, manage budgets and vendors, and establish SOPs while building a high-performing Field Technology team in a complex biopharma setting.

Qualifications

• Deep experience implementing and optimizing Commercial systems for CRM adoption.
• Experience managing vendors, contingent workers, and budgets.
• Deep knowledge of biopharma commercial operations processes.
• Exceptional stakeholder management, communication, problem-solving, and presentation skills.
• Strategic enterprise mindset; strong prioritization in ambiguity.

Responsibilities

• Set strategy and lead execution for US Commercial CRM and field technology enablement; ensure scalable tech drives engagement, productivity, and decision-making.
• Shape integrated technology/data solutions for the field by connecting business needs to CRM capabilities, processes, and governance.
• Define and deliver a US Commercial CRM strategy/roadmap aligned to enterprise and data strategy; enhance customer engagement.
• Develop sustainable prioritization across business units; oversee end-to-end CRM lifecycle and fit-for-purpose capabilities for field engagement, task/target management, and integrations.
• Lead US Commercial CRM migration with IT (DTE), including planning, execution, and change management.
• Implement CRM Field Technology project management standards; ensure CRM functionality aligns with sales/marketing goals.
• Drive optimized “pull through” of IC/sales planning processes, field analytics, sampling, spend transparency, and consent management.
• Establish SOPs; lead/develop a high-performing CRM Field Technology team.

Skills

CRM implementation

Vendor management

Biopharma ops

Stakeholder mgmt

Strategic thinking

Tools

Veeva CRM

Job description

Responsibilities:

• Set strategy and lead execution for US Commercial CRM and field technology enablement; ensure scalable tech drives engagement, productivity, and decision-making.


• Shape integrated technology/data solutions for the field by connecting business needs to CRM capabilities, processes, and governance.


• Define and deliver a US Commercial CRM strategy/roadmap aligned to enterprise and data strategy; enhance customer engagement.


• Develop sustainable prioritization across business units; oversee end-to-end CRM lifecycle and fit-for-purpose capabilities for field engagement, task/target management, and integrations.


• Lead US Commercial CRM migration with IT (DTE), including planning, execution, and change management.


• Implement CRM Field Technology project management standards; ensure CRM functionality aligns with sales/marketing goals.


• Drive optimized “pull through” of IC/sales planning processes, field analytics, sampling, spend transparency, and consent management.


• Establish SOPs; lead/develop a high-performing CRM Field Technology team.

Qualifications / Skills:

• Deep experience implementing and optimizing Commercial systems for CRM adoption; advanced CRM capabilities.


• Experience managing vendors, contingent workers, and budgets.


• Deep knowledge of biopharma commercial operations processes.


• Exceptional stakeholder management, communication, problem-solving, and presentation skills.


• Strategic enterprise mindset; strong prioritization in ambiguity.

Experience:

• 15+ years in life sciences; 8+ years managing Veeva CRM supporting field teams.


• 8+ years technology project management; 5+ years managing 3+ direct reports.

Compensation:

• Pay range: $185,900–$278,900; eligible for annual bonus and annual equity awards.