Global CRM Solutions Consultant — SAP C4C (Sales & Service)

Bosch Automotive Aftermarket (China); United States; Hybrid; USD 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Annual bonus

Private health insurance

Hybrid work program

Lunch discounts

Mentorship program

Career development programs

Zusammenfassung

Bosch Automotive Aftermarket (China) is seeking a CRM trainer/administrator to support SAP Sales and Service Cloud implementations across regions. You will assist Product Owners and CRM teams, deliver end-user trainings, and develop training materials to ensure smooth adoption of SAP C4C and related tools.

The role requires collaboration with technical and business units, testing activities, and data quality checks, with a focus on continuous learning and cross-cultural teamwork in a hybrid work

Qualifikationen

• CRM experience: 3+ years with SAP or alternatives.
• Familiarity with Agile methodology and cross-functional teamwork.
• Strong communication and analytical skills.

Aufgaben

• Support SAP Sales and Service Cloud implementation and training
• Create and maintain training documentation
• Test SAP Sales and Service solutions and document bugs
• Coordinate data imports and interface documentation

Kenntnisse

Agile methodology

Strong communication

Analytical mindset

Willingness to travel

International collaboration

Ausbildung

Relevant university degree (Business Administration, Organizational Sciences, Economics, or similar) with a focus on IT

Tools

SAP CRM

Salesforce

Microsoft Dynamics 365

Oracle CRM

JIRA

Excel

Jobbeschreibung

Bosch Automotive Aftermarket (China) is seeking a CRM trainer/administrator to support SAP Sales and Service Cloud implementations across regions. You will assist Product Owners and CRM teams, deliver end-user trainings, and develop training materials to ensure smooth adoption of SAP C4C and related tools.

The role requires collaboration with technical and business units, testing activities, and data quality checks, with a focus on continuous learning and cross-cultural teamwork in a hybrid work