Global CRM & MarTech Program Manager

CBTS; United States; On-site; USD 100,000 - 130,000; Full time

Job summary

A global technology company is seeking an experienced Program Manager for CRM initiatives. You will own project plans, coordinate stakeholders across Engineering and Product teams, and ensure effective launch execution. The ideal candidate has at least 5 years of program management experience, familiarity with CRM tools like Braze, and excellent communication skills. This role is critical in managing complex programs within a fast-paced environment, ensuring alignment on scope and timelines.

Qualifications

• 5+ years of experience in program or project management.
• Experience in CRM, MarTech, or customer lifecycle platforms.
• Ability to manage complex programs with multiple stakeholders.

Responsibilities

• Manage end-to-end project plans for CRM initiatives.
• Coordinate across stakeholders in Engineering, Product, and Data.
• Ensure alignment and readiness for launch.
• Maintain program timelines and reduce inbound noise.

Skills

Enterprise-level program or project management

CRM experience

Technical fluency

Communication skills

Problem-solving skills

Education

BA or other degree

Tools

Jira

Monday.com

Confluence

Job description

A global technology company is seeking an experienced Program Manager for CRM initiatives. You will own project plans, coordinate stakeholders across Engineering and Product teams, and ensure effective launch execution. The ideal candidate has at least 5 years of program management experience, familiarity with CRM tools like Braze, and excellent communication skills. This role is critical in managing complex programs within a fast-paced environment, ensuring alignment on scope and timelines.