Senior MarTech Program Lead: CRM & Salesforce Delivery

Openkrill; United States; Remote; USD 140,000 - 180,000; Full time

Job summary

GTX Solutions, a CourtAvenue Company, seeks a Technical Program Manager, MarTech to lead the integrated delivery plan across CRM strategy, Salesforce platform, and data/analytics workstreams. You will manage dependencies and risks, ensuring timely delivery across multiple teams and transitions.

Ideal candidates have 7+ years in program management, hands-on Salesforce Marketing Cloud/Data 360 experience, and strong communication to align stakeholders and execs.

Qualifications

• 7+ years of program or project management experience.
• 3+ years running technical MarTech, CRM or data programs.
• Experience delivering programs on enterprise marketing platforms (Salesforce Marketing Cloud, Salesforce Data 360, Adobe Experience Cloud).
• Proven experience managing platform or agency transitions on large-scale implementations.
• Strong understanding of the CRM data lifecycle: data ingestion, audiences, journeys, QA and deployment.
• Experience coordinating multiple teams and partners across strategy, technology, data, creative and client stakeholders.
• Proficiency with program management tools such as Teamwork, Jira, Asana, Smartsheet.
• Strong written and verbal communication; ability to produce clear plans, status updates and risk summaries for technical and executive audiences.
• PMP, PgMP, Scrum or equivalent certification, or demonstrated equivalent experience.

Responsibilities

• Own the integrated delivery plan across CRM strategy, Salesforce platform, and data/analytics workstreams.
• Lead transitions from incumbents, including knowledge transfer and cutover readiness.
• Run intake for new requests and prioritize work.
• Track dependencies across workstreams and client teams.
• Maintain risk, issue and decision logs with clear options.
• Manage lead times for client review and routing processes.
• Coordinate security reviews and data agreements with client teams.
• Facilitate delivery syncs and provide status for consolidated reporting.
• Produce and maintain runbooks, RACI, launch checklists and QA processes.
• Partner with management to align delivery with overall program plan.

Skills

Program management

MarTech

CRM

Data programs

Stakeholder management

PMP/Scrum

Education

PM certification (PMP/PgMP/Scrum)

Tools

Teamwork

Jira

Asana

Smartsheet

Job description

GTX Solutions, a CourtAvenue Company, seeks a Technical Program Manager, MarTech to lead the integrated delivery plan across CRM strategy, Salesforce platform, and data/analytics workstreams. You will manage dependencies and risks, ensuring timely delivery across multiple teams and transitions.

Ideal candidates have 7+ years in program management, hands-on Salesforce Marketing Cloud/Data 360 experience, and strong communication to align stakeholders and execs.