Global Crisis Response Coordinator — Remote Eligible

Airbnb; United States; On-site; USD 82,000 - 96,000; Full time

Benefits offered by this job

Bonus

Equity

Employee Travel Credits

Benefits

Job summary

Airbnb is seeking a Disaster Response Coordinator within Global Crisis Management. You will help mitigate impact from unexpected events by preparing, acting decisively, and acting in the best interest of stakeholders.

The role emphasizes rapid decision-making and cross-functional collaboration across teams. Key responsibilities include reviewing incidents, monitoring global threats, and coordinating preparedness and response messaging while maintaining clear communication with stakeholders.

Qualifications

• 3+ years of experience in global disaster response, threat monitoring and assessment, intelligence analysis, or a related field.
• Experience monitoring, assessing, and responding to global threats, disasters, and crises.
• Excellent written and verbal communication.
• Strong attention to detail and ability to follow procedures.
• High level of dependability to meet schedule expectations and working in a fast-paced environment.
• Availability to travel occasionally as required.

Responsibilities

• Review global incident notifications and determine the response strategy based on the threat severity and business impact.
• Conduct proactive research to monitor threats and events globally for potential impact to Airbnb stakeholders.
• Use internal tools to promptly inform both our internal and external communities as needed.
• Draft and coordinate the delivery of preparedness and response messaging for both external and internal audiences.
• Coordinate disaster response with cross-functional teams and provide clear situation reports to stakeholders.
• Actively participate in product and process improvement efforts and collaborate with the operations manager to develop recommendations for improvements.

Skills

Global disaster response

Threat monitoring

Intelligence analysis

Written & verbal communication

Attention to detail

Willingness to travel

Job description

Airbnb is seeking a Disaster Response Coordinator within Global Crisis Management. You will help mitigate impact from unexpected events by preparing, acting decisively, and acting in the best interest of stakeholders.

The role emphasizes rapid decision-making and cross-functional collaboration across teams. Key responsibilities include reviewing incidents, monitoring global threats, and coordinating preparedness and response messaging while maintaining clear communication with stakeholders.