Global Credit Operations Transformation Program Lead

NBMBAA; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

Bank of America is seeking a Program/Project Manager to oversee corporate change initiatives that affect how the bank does business, products, or services. You will serve as the primary contact to department managers, coordinating with sponsors and cross-functional teams to deliver on strategy and new capabilities.

Responsibilities include defining controls and governance, tracking milestones, managing risks, and communicating progress to stakeholders, while ensuring outcomes align with program

Qualifications

• 3+ years of Program/Project Management experience.
• 3+ years of Agile methodlogy experience.
• Bachelor's degree.

Responsibilities

• Defines program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working with key stakeholders.
• Works closely with project sponsors, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new change initiatives
• Monitors the execution of defined tasks through tracking of program milestones and their statuses, developing program plans, and measuring progress against ongoing key performance indicators
• Identifies key requirements for cross-functional teams and external vendors to perform in alignment with the program objectives
• Works with other program managers to identify risks and opportunities across multiple projects within the department, leading them to negotiate decision making for efficient and effective resolution
• Meets with stakeholders to provide transparency into project issues and decisions on services, builds positive relationships, asks questions, and uses tools to uncover root causes to challenges, identify opportunities, and make recommendations

Skills

Analytical

Program Management

Project Management

Leadership

Collaboration

Presentation Skills

Issue Management

Risk Management

Oral Communications

Written Communications

Process Design

Negotiation

Education

Bachelor's degree

Master's degree or MBA

PMP

Tools

Jira

Microsoft Office

Job description

Bank of America is seeking a Program/Project Manager to oversee corporate change initiatives that affect how the bank does business, products, or services. You will serve as the primary contact to department managers, coordinating with sponsors and cross-functional teams to deliver on strategy and new capabilities.

Responsibilities include defining controls and governance, tracking milestones, managing risks, and communicating progress to stakeholders, while ensuring outcomes align with program