Global Credit Transformation & Change Program Lead

Bank of America Corporation; Jacksonville (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

Bank of America Corporation is seeking a Senior Program/Project Manager to oversee enterprise change initiatives across people, process, and technology. You will partner with department managers, sponsors, and cross-functional teams to define scope, governance, and success metrics while ensuring alignment with strategic goals.

This role requires 3+ years in program/project management and Agile experience, plus proficiency with Microsoft Office and Jira.

Qualifications

• 3+ years of Program/Project Management experience.
• 3+ years of Agile methodology experience.
• Demonstrated record of leading project change initiatives in large organizations.
• Proficiency with Microsoft Office product and Jira.
• Bachelors degree.

Responsibilities

• Defines program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working with key stakeholders.
• Works closely with project sponsors, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new change initiatives.
• Monitors the execution of defined tasks through tracking of program milestones and their statuses, developing program plans, and measuring progress against ongoing key performance indicators.
• Identifies key requirements for cross-functional teams and external vendors to perform in alignment with the program objectives.
• Works with other program managers to identify risks and opportunities across multiple projects within the department, leading them to negotiate decision making for efficient and effective resolution.
• Meets with stakeholders to provide transparency into project issues and decisions on services, builds positive relationships, asks questions, and uses tools to uncover root causes to challenges, identify opportunities, and make recommendations.

Skills

Program Management

Project Management

Leadership

Collaboration

Presentation Skills

Issue Management

Risk Management

Oral Communications

Written Communications

Process Design

Conflict Management & Negotiation

Agile Methodology

Education

Bachelor's degree

Master's degree or MBA

PMP (Project Management Professional)

Tools

Jira

Microsoft Office

Job description

Bank of America Corporation is seeking a Senior Program/Project Manager to oversee enterprise change initiatives across people, process, and technology. You will partner with department managers, sponsors, and cross-functional teams to define scope, governance, and success metrics while ensuring alignment with strategic goals.

This role requires 3+ years in program/project management and Agile experience, plus proficiency with Microsoft Office and Jira.