Global Creative Operations Leader

amika; New York (NY); Hybrid; USD 250,000 - 450,000; Full time

Job summary

amika, a Brooklyn-born haircare brand, seeks a VP of Global Creative Operations to design and scale the operating model that powers world-class work at global scale. You will build the digital infrastructure and organizational systems needed to support growth while maintaining creative quality and culture.

The role focuses on digitizing Creative, establishing a connected ecosystem, and delivering visibility into demand, capacity, costs, and performance across markets and channels.

Qualifications

• 15+ years of progressive leadership across Creative/Marketing Operations or related functions within complex, high-growth organizations.
• Experience leading Creative Operations within a multi-billion-dollar or similarly complex global organization.
• Proven ability designing and evolving enterprise operating models, governance systems, and cross-functional workflows.
• Experience digitizing Creative/Marketing Operations and implementing connected technology ecosystems.
• Deep expertise in capacity planning, resource strategy, integrated production, project management, and organizational design.
• Strong financial acumen including headcount planning, forecasting, production investment, and budget optimization.

Responsibilities

• Design and continuously evolve the global Creative operating model, establishing how the organization plans, prioritizes, resources, produces, governs, delivers, and measures work.
• Build the operational infrastructure required to support amika’s growth toward $1B+ and increasing global complexity.
• Translate experience from large-scale organizations into systems for a high-growth business, introducing the right infrastructure at the right stage.
• Evaluate organizational structures across Creative Operations, Project Management, Production, and Resource Management.
• Lead the digitization of Creative, creating a connected ecosystem across project management, resource planning, production, assets, approvals, workflow, and reporting.
• Define the Creative Operations technology roadmap, including platforms, integrations, automation, AI-enabled workflows, and digital asset management.
• Move Creative Operations toward predictive planning, enabling leadership to anticipate constraints and investment needs.

Skills

Creative Operations

Leadership

Governance

Planning

Digital transformation

Resource management

Budget planning

Cross-functional collaboration

Forecasting

Job description

amika, a Brooklyn-born haircare brand, seeks a VP of Global Creative Operations to design and scale the operating model that powers world-class work at global scale. You will build the digital infrastructure and organizational systems needed to support growth while maintaining creative quality and culture.

The role focuses on digitizing Creative, establishing a connected ecosystem, and delivering visibility into demand, capacity, costs, and performance across markets and channels.