Global Contracts Templates Manager

Shift4; Tampa (FL); On-site; USD 110,000 - 140,000; Full time

Job summary

Shift4 seeks a Contracts Manager to own and govern its global template library, ensuring accuracy across jurisdictions and languages. You will triage change requests, drive approvals, and manage version control, while coordinating with Legal, Compliance, Marketing, IT, and Product teams.

You will draft and revise templates, oversee translations, and implement changes in CLM and e-signature platforms, helping standardize terms and accelerate go-live.

Qualifications

• Bachelor's degree, or equivalent experience in contracts management, template management, or legal operations.
• 3+ years of relevant, transferable experience in contract administration, global template management, contract negotiation, or contract drafting.
• Ability to manage multiple concurrent matters, templates, and stakeholders in a high-volume, fast-moving environment.
• Working knowledge of Microsoft 365, Google Workspace, Adobe Acrobat, DocuSign or similar e-signature platforms, and AI-assisted drafting/review tools.
• Strong geographic and cross-cultural awareness, with experience working across multiple countries or regions.
• Excellent written and verbal communication skills, including the ability to explain legal/contractual concepts clearly to non-legal stakeholders.
• Strong organizational skills and comfort with version control, documentation, and process discipline.

Responsibilities

• Own the global template library as a system of record — tracking every agreement template, its jurisdiction-specific variants, translated versions, and current approval status.
• Intake and triage change requests from Sales, Product, Marketing, Compliance, and other stakeholders, assessing scope, urgency, and which templates/jurisdictions/languages are affected.
• Drive concept-level approvals by presenting the business or legal rationale for a proposed change to relevant stakeholders and securing sign-off before drafting begins.
• Maintain full version control and audit trail for every template, including redlines, approval records, and effective dates, so the organization can always identify which version is current and why it changed.
• Draft and revise contract template language to reflect approved changes, ensuring consistency of terms, defined terms, and structure across the template family.
• Manage outsourced translation vendors for all non-English template versions, including scoping requests, reviewing quality, and maintaining delivery timelines.
• Reconcile translated versions against the source template after each change cycle to confirm every language version stays current and legally equivalent.
• Partner with IT and systems teams to implement approved template changes in CLM, e-signature, and document generation platforms, including field mapping, workflow rules, and clause libraries.
• Partner with Marketing and web/content teams to update any customer-facing pages, order forms, or embedded terms that reference or link to affected templates.
• Support and help evaluate AI-assisted drafting and contract tools to improve template accuracy, drafting speed, and version consistency across the library.
• Coordinate go-live and rollback plans for template changes, including stakeholder communication and training on what changed and why.
• Serve as the primary liaison between the legal department and Sales, Marketing, Product, Compliance, and IT on all template-related matters.
• Contribute to broader legal operations projects and initiatives as capacity allows, including process improvement, metrics/reporting, and tooling rollouts.
• Draft and negotiate customer agreements directly on an as-needed basis, for candidates with the interest and experience to take on this work.

Skills

Contract management

Global template management

Project management

Cross-cultural awareness

Communication skills

Education

Bachelor's degree

Tools

Microsoft 365

Google Workspace

Adobe Acrobat

DocuSign or similar e-signature

AI-assisted drafting/review tools

Job description

Shift4 seeks a Contracts Manager to own and govern its global template library, ensuring accuracy across jurisdictions and languages. You will triage change requests, drive approvals, and manage version control, while coordinating with Legal, Compliance, Marketing, IT, and Product teams.

You will draft and revise templates, oversee translations, and implement changes in CLM and e-signature platforms, helping standardize terms and accelerate go-live.