Global Continuous Improvement Manager

The TJX Companies, Inc.; Marlborough (MA); On-site; USD 101,000 - 133,000; Full time

Job summary

An established industry player is seeking a Global Continuous Improvement Manager to lead complex projects utilizing Lean Six Sigma methodologies. This role involves directing teams to deliver measurable results while fostering innovative strategies. You will guide less experienced associates and support the Intelligent Automation journey, ensuring sustainable project gains. Join a collaborative environment where your expertise will drive significant improvements and enhance operational excellence. If you are passionate about continuous improvement and looking to make a real impact, this opportunity is for you.

Benefits

Associate discount

401(k) match

Medical/dental/vision insurance

Tuition reimbursement

Paid holidays and vacation

Life insurance

Short/long-term disability

Referral bonuses

Child care/cell phone discounts

Adoption/surrogacy assistance

Qualifications

• 3+ years of experience in Process Improvement or Quality.
• Black Belt or Green Belt certification required.
• Bachelor's in a technical major preferred.

Responsibilities

• Leads complex projects using Lean Six Sigma methodologies.
• Guides project teams through the DMAIC roadmap.
• Supports Intelligent Automation and Robotic Process Automation.

Skills

Lean Six Sigma tools

Robotic Process Automation

Project management

Presentation and communication

Relationship building

Facilitation and team building

Mentoring and coaching

Organizational and time management

Education

Bachelor’s degree in Operations Management

Black Belt certification

Agile, Safe, PMP, PgMP or Prince2 certification

Tools

Jira

Job description

Direct message the job poster from The TJX Companies, Inc.

Global Talent Acquisition specializing in IT Recruitment

Global Continuous Improvement Manager – Black Belt

Summary

Leads, manages and directs complex projects using Lean Six Sigma (LSS) and other process improvement methodologies to deliver measurable and validated results. Supports the process improvement program through the development and delivery of Lean Six Sigma material and training. Provides leadership and guidance to less experienced Associates such as Green Belts and Yellow Belts. Supports and drives innovative strategies at TJX. Leads Process Optimization workshops to support the Intelligent Automation and Robotic Process Automation journey at TJX.

Major Duties/ Responsibilities

• Leads, manages, and directs complex projects using Lean Six Sigma (LSS) and other process improvement methodologies.
• Responsible for the delivery of measurable and validated results.
• Scopes and assists in project definition for LSS projects.
• Guides the project team through all phases of the DMAIC (Define-Measure-Analyze-Improve-Control) roadmap.
• Identifies the "Voice of the Customer" through data collection, surveys, and interviews.
• Oversees the collection and analysis of data. Provides recommendations on the use of Lean and DMAIC tools.
• Performs capability analysis and reviews statistical tests for accuracy.
• Leads the project team in the generation and evaluation of solutions.
• Develops pilot and control plans to ensure project gains are sustainable.
• Leads Process Optimization workshops, is knowledgeable in the Agile Scrum methodology, Jira and Product Manager/Owner roles.
• Supports the Intelligent Automation and Robotic Process Automation journey at TJX.
• Supports the creation of IA and RPA Value case documentation.
• Supports the process improvement program through the development and delivery of process improvement material and training.
• Participates in the development and maintenance of the Process Improvement standards and methods utilizing industry best practices.
• Provides leadership and guidance to less experienced Associates such as Green Belts.
• May participate on project teams outside of the functional area as a subject matter expert (SME).
• Supports and drives innovative strategies at TJX, is cognizant of the evolving continuous improvement external and internal landscape and is capable of enabling new strategies for TJX, including the Intelligent Automation program

Skills/Knowledge

• Demonstrated proficiency of Lean and DMAIC tools
• Knowledge of Robotic Process Automation and Artificial Intelligence
• Presentation and communication
• Relationship building
• Project management
• Facilitation, team building and change management
• Mentoring and coaching ability
• Demonstrated ability to balance competing agendas
• Organizational and time management
• Demonstrated ability to deliver measurable results

Minimal Requirements / Education

• Bachelor’s degree (in Operations Management, Quality Management, Industrial Engineering, Math, Statistics or another technical major preferred)
• Black Belt or Green Belt certification required
• Agile, Safe, PMP, PgMP or Prince2 certification an advantage
• 3 years of experience in Process Improvement, Quality, Operations, or a technical discipline

Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.

Address:

300 Value Way

Location:

USA Home Office Marlborough MA 300 Value Way

This position has a starting salary range of $101,700.00 to $132,200.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive as well as long-term incentives.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management

• Industries

  Retail

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