Global Continuous Improvement Manager

The TJX Companies, Inc.; Marlborough (MA); On-site; USD 101,000 - 133,000; Full time

Job summary

An established industry player is seeking a Global Continuous Improvement Manager to lead and direct complex projects utilizing Lean Six Sigma methodologies. This role involves guiding project teams, delivering measurable results, and supporting innovative strategies within the organization. The ideal candidate will possess a strong background in process improvement, project management, and relevant certifications. Join a dynamic team focused on driving efficiency and excellence, where your expertise will contribute significantly to the company's growth and success. This is a fantastic opportunity to make a meaningful impact in a collaborative environment.

Benefits

Associate discount

401(k) match

medical/dental/vision

life insurance

tuition reimbursement

incentive programs for management

paid holidays

short/long-term disability

adoption/surrogacy assistance

referral bonuses

Qualifications

• 3+ years in Process Improvement or Quality Management required.
• Black Belt or Green Belt certification is a must for this role.

Responsibilities

• Lead complex projects using Lean Six Sigma methodologies.
• Guide project teams through the DMAIC roadmap for process improvements.
• Support Intelligent Automation and Robotic Process Automation initiatives.

Skills

Lean Six Sigma (LSS)

DMAIC tools

Robotic Process Automation

Artificial Intelligence

Project management

Presentation and communication skills

Facilitation and team building

Change management

Mentoring and coaching

Organizational skills

Education

Bachelor’s degree in Operations Management

Black Belt or Green Belt certification

Agile, Safe, PMP, PgMP or Prince2 certification

Tools

Jira

Job description

Global Continuous Improvement Manager – Black Belt

Summary

Leads, manages and directs complex projects using Lean Six Sigma (LSS) and other process improvement methodologies to deliver measurable and validated results. Supports the process improvement program through the development and delivery of Lean Six Sigma material and training. Provides leadership and guidance to less experienced Associates such as Green Belts and Yellow Belts. Supports and drives innovative strategies at TJX. Leads Process Optimization workshops to support the Intelligent Automation and Robotic Process Automation journey at TJX.

Major Duties/ Responsibilities

• Leads, manages, and directs complex projects using Lean Six Sigma (LSS) and other process improvement methodologies.
• Responsible for the delivery of measurable and validated results.
• Scopes and assists in project definition for LSS projects.
• Guides the project team through all phases of the DMAIC (Define-Measure-Analyze-Improve-Control) roadmap.
• Identifies the "Voice of the Customer" through data collection, surveys, and interviews.
• Oversees the collection and analysis of data. Provides recommendations on the use of Lean and DMAIC tools.
• Performs capability analysis and reviews statistical tests for accuracy.
• Leads the project team in the generation and evaluation of solutions.
• Develops pilot and control plans to ensure project gains are sustainable.
• Leads Process Optimization workshops, is knowledgeable in the Agile Scrum methodology, Jira and Product Manager/Owner roles.
• Supports the Intelligent Automation and Robotic Process Automation journey at TJX.
• Supports the creation of IA and RPA Value case documentation.
• Supports the process improvement program through the development and delivery of process improvement material and training.
• Participates in the development and maintenance of the Process Improvement standards and methods utilizing industry best practices.
• Provides leadership and guidance to less experienced Associates such as Green Belts.
• May participate on project teams outside of the functional area as a subject matter expert (SME).
• Supports and drives innovative strategies at TJX, is cognizant of the evolving continuous improvement external and internal landscape and is capable of enabling new strategies for TJX, including the Intelligent Automation program.

Skills/Knowledge

• Demonstrated proficiency of Lean and DMAIC tools.
• Knowledge of Robotic Process Automation and Artificial Intelligence.
• Presentation and communication skills.
• Relationship building.
• Project management.
• Facilitation, team building and change management.
• Mentoring and coaching ability.
• Demonstrated ability to balance competing agendas.
• Organizational and time management skills.
• Demonstrated ability to deliver measurable results.

Minimal Requirements / Education

• Bachelor’s degree (in Operations Management, Quality Management, Industrial Engineering, Math, Statistics or another technical major preferred).
• Black Belt or Green Belt certification required.
• Agile, Safe, PMP, PgMP or Prince2 certification an advantage.
• 3 years of experience in Process Improvement, Quality, Operations, or a technical discipline.

Benefits

Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation/sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.

Address: 300 Value Way

Location: USA Home Office Marlborough MA 300 Value Way

This position has a starting salary range of $101,700.00 to $132,200.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive as well as long-term incentives.