Global Communications Insights Lead, Strategic Intelligence

Takeda; Cambridge (MA); On-site; USD 137,000 - 215,000; Full time

Job summary

Takeda in Cambridge, MA seeks a Senior Manager for Communications Insights & Metrics to build an enterprise narrative intelligence program that monitors external risks, opportunities, and societal trends, translating them into actionable recommendations for leadership.

You will integrate social listening, media and stakeholder intelligence, develop dashboards, and collaborate with Data, Digital & Technology teams to advance from descriptive reporting to predictive intelligence and decision

Qualifications

• Bachelor's degree required with 5-7 years of experience.
• Experience in analytics, business intelligence, strategy, operations, or related functions.
• Experience in data for persuasive disciplines such as marketing, communications, policy, corporate governance (board of directors, sustainability) etc.
• Strong analytical, problem-solving, and strategic thinking capabilities, with comfort in making go forward recommendations.
• Demonstrated ability to synthesize complex information and translate findings into executive-level insights and recommendations.
• Experience developing dashboards, performance metrics, reporting frameworks, and decision-support tools.
• Proven ability to influence and collaborate with senior leaders and cross-functional stakeholders.
• Experience supporting strategic planning, organizational effectiveness, or business transformation initiatives.
• Familiarity with data visualization, business intelligence, and analytics platforms.
• Use of AI-enabled tools and low-code/no-code technologies, such as Power Automate, Copilot Studio, or similar solutions.
• Ability to rapidly prototype solutions and leverage emerging technologies to solve business challenges.
• Excellent written, verbal, and executive communication skills.
• Strong project management, organizational, and prioritization skills, with the ability to manage multiple initiatives in a fast-paced and evolving environment.
• Demonstrated agility, curiosity, and comfort working through ambiguity, change, and transformation.
• Strong stakeholder management and influencing skills, with the ability to collaborate across functions, geographies, and leadership levels.
• Proven leadership experience with a track record of educating stakeholders on data-based decision making and fostering analytical excellence.
• Ability to thrive in ambiguity, exercise sound judgment, and translate uncertainty into actionable recommendations that drive alignment.

Responsibilities

• Build and lead an enterprise narrative intelligence program that continuously monitors the external environment for emerging risks, opportunities, stakeholder expectations, and societal trends.
• Integrate social listening, media intelligence, stakeholder intelligence, policy developments, and cultural trends into a cohesive view of the external landscape.
• Aggregate and incorporate internal communications and employee engagement metrics from across the organization to better understand and anticipate sentiment, trends, and impact.
• Support and guide governance operating model and effectiveness of forums through careful curation of internal performance data and external benchmarking
• Distinguish meaningful signals from noise and highlight developments with strategic significance to the enterprise and leadership team.
• Develop leading indicators and early-warning mechanisms that strengthen the organization’s ability to anticipate emerging risks and opportunities.
• Partner closely with the Data, Digital, and Technology team internally and key data providers externally to evolve organizational capabilities from descriptive reporting toward predictive intelligence and enhanced decision support including the use of AI where useful
• Produce executive briefings, intelligence reports, and strategic assessments that provide context, implications, and actionable recommendations for leadership.
• Support the Chief of Staff and senior leaders by translating external developments into strategic considerations, business implications, and decision-ready insights.
• Serve as a trusted advisor during emerging issues, sensitive stakeholder situations, and periods of heightened organizational scrutiny.
• Establish standards, processes, and governance that ensure intelligence products are timely, relevant, actionable, and aligned with leadership priorities
• Explore AI-enabled tools, automation, and emerging technologies to improve intelligence workflows, accelerate insight generation, and enhance the usability of decision-support products.

Skills

Strategic thinking

Executive communication

Stakeholder management

Data visualization

Dashboards

Decision support

Leadership

Project mgmt

Synthesis skills

Ambiguity tolerance

Education

Bachelor's degree

Tools

Power Automate

Copilot Studio

Job description

Takeda in Cambridge, MA seeks a Senior Manager for Communications Insights & Metrics to build an enterprise narrative intelligence program that monitors external risks, opportunities, and societal trends, translating them into actionable recommendations for leadership.

You will integrate social listening, media and stakeholder intelligence, develop dashboards, and collaborate with Data, Digital & Technology teams to advance from descriptive reporting to predictive intelligence and decision