Global Commercial Property Operations Leader

Hines; Houston (TX); On-site; USD 166,000 - 224,000; Full time

Job summary

Hines is seeking a Director of Global Management Services - Commercial to lead strategic operations for our global commercial property platform. You will drive risk management, performance measurement, and program governance across geographies and funds, serving as a trusted advisor to executives and property leadership.

You will shape operating models, service standards, and resource planning while advancing innovation and client experience.

Qualifications

• Bachelor’s degree in business, real estate, engineering, or a related field.
• 10+ years of progressive property management or real estate operations experience.
• Ability to develop cross-geography strategies, standards, and operating models.
• Strong business acumen linking operations to financial performance.
• Domestic travel around 25% of the time as required.

Responsibilities

• Provide strategic leadership to advance Hines commercial property operations across geographies, funds, and other areas of the Firm.
• Lead development and governance of commercial property operations standards, programs, policies, and reporting.
• Partner across geographies, funds, asset management, and central functions to translate priorities into operating models and plans.
• Drive risk-management programs, QA/QC, and performance reporting to improve value creation.
• Advise on operating requirements and service strategies during development, repositioning, and major initiatives.
• Develop strategic contractor and vendor relationships and oversee sourcing, service standards, and risk.

Skills

Strategic leadership

Operational excellence

Risk management

Client/stakeholder management

Cross-functional collaboration

Executive communication

Education

Bachelor’s degree in business, real estate, engineering, or related field

Job description

Hines is seeking a Director of Global Management Services - Commercial to lead strategic operations for our global commercial property platform. You will drive risk management, performance measurement, and program governance across geographies and funds, serving as a trusted advisor to executives and property leadership.

You will shape operating models, service standards, and resource planning while advancing innovation and client experience.