Global Clinical Order Manager

Apollopros; South San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Apollopros is seeking a Global Clinical Order Manager to lead packaging orders, coordinate across packaging facilities and global stakeholders, and ensure OTIF delivery of Investigational Medicinal Products (IMPs) for worldwide trials.

You will drive GMP-compliant processes, manage cross-functional packaging design, support randomization and clinical trial supply strategies, and escalate risks to keep study timelines intact. A strong background in pharma supply chain and ERP tools is required.

Qualifications

• Bachelor's degree in Supply Chain Management, Life Sciences, Business, Engineering, or related field.
• 6+ years of experience in the pharmaceutical industry, clinical supply chain, or supply chain management.
• Hands-on experience with ERP systems such as SAP, OMP, APO.
• Excellent written and verbal communication skills in English.
• APICS, SCOR, PMP, Lean, Six Sigma, Operational Excellence, or related certifications/training.
• Experience with project management and process improvement methodologies.
• Background supporting clinical trial supply, packaging, or pharmaceutical operations.

Responsibilities

• Clinical Packaging & Order Management: Manage internal clinical packaging orders and ensure on-time, in-full (OTIF) delivery of Investigational Medicinal Products (IMPs). Coordinate packaging activities across multiple clinical packaging facilities and global stakeholders.
• Packaging Design & Cross-Functional Collaboration: Establish and maintain Standard Packaging Designs in partnership with Clinical Supply Chain Leads and other key business functions. Collaborate closely with Materials Management, Artwork Management, Master Data Deployment teams, Packaging Operations, Quality organizations.
• Quality & Issue Resolution: Manage operational discrepancies and packaging-related quality issues in collaboration with Quality teams. Escalate significant packaging risks or delays that may affect end-to-end clinical supply timelines. Ensure activities are executed in accordance with GMP and quality standards.
• Clinical Trial Support: Enable medication randomization processes for blinded clinical studies. Support the successful execution of clinical supply strategies while maintaining compliance and operational excellence.

Skills

Analytical thinking

Project management

Communication

Stakeholder management

GMP knowledge

Education

Bachelor's degree in Supply Chain Management/Life Sciences/Engineering

Tools

SAP

OMP

APO

Job description

Global Clinical Order Manager

Drive Clinical Supply Chain Excellence on a Global Scale

Are you an experienced supply chain professional with a passion for supporting clinical trials and improving patient outcomes? We are seeking a Global Clinical Order Manager to join a dynamic Clinical Supply Chain Management team responsible for the packaging, planning, and distribution of Investigational Medicinal Products (IMPs) for global clinical studies. In this high-impact contract role, you will play a critical part in ensuring clinical trial materials are packaged and delivered accurately, efficiently, and on time to support study success worldwide.

Key Responsibilities

• Clinical Packaging & Order Management Manage internal clinical packaging orders and ensure on-time, in-full (OTIF) delivery of Investigational Medicinal Products (IMPs). Coordinate packaging activities across multiple clinical packaging facilities and global stakeholders. Monitor order progress, resolve issues, and proactively mitigate risks that could impact timelines.
• Packaging Design & Cross-Functional Collaboration Establish and maintain Standard Packaging Designs in partnership with Clinical Supply Chain Leads and other key business functions. Collaborate closely with: Materials Management, Artwork Management, Master Data Deployment teams, Packaging Operations, Quality organizations. Support continuous improvement initiatives that optimize packaging and supply chain processes.
• Quality & Issue Resolution Manage operational discrepancies and packaging-related quality issues in collaboration with Quality teams. Escalate significant packaging risks or delays that may affect end-to-end clinical supply timelines. Ensure activities are executed in accordance with GMP and quality standards.
• Clinical Trial Support Enable medication randomization processes for blinded clinical studies. Support the successful execution of clinical supply strategies while maintaining compliance and operational excellence.

Qualifications

• Required Bachelor's degree in Supply Chain Management, Life Sciences, Business, Engineering, or a related field.
• 6+ years of experience in the pharmaceutical industry, clinical supply chain, or supply chain management.
• Hands-on experience with ERP systems such as SAP, OMP, APO, or similar enterprise planning platforms.
• Excellent written and verbal communication skills in English.
• Strong analytical, organizational, and stakeholder management capabilities.
• Preferred German language skills are a plus.
• APICS, SCOR, PMP, Lean, Six Sigma, Operational Excellence, or related certifications/training.
• Experience with project management and process improvement methodologies.
• Background supporting clinical trial supply, packaging, or pharmaceutical operations.

What Makes You Successful

• Patient-focused and customer-oriented mindset.
• Ability to build strong, trusted relationships across global teams.
• Exceptional planning, prioritization, and attention to detail.
• Self-motivated, adaptable, and comfortable working independently.
• Strong problem-solving and decision-making abilities.
• Commitment to continuous learning and professional growth.
• High level of cultural awareness and ability to collaborate effectively in a global environment.
• Working knowledge of GMP-compliant processes and regulated environments.

Why Join This Opportunity?

This role offers the chance to work at the intersection of clinical operations, pharmaceutical supply chain management, packaging operations, and global trial execution. You will partner with cross-functional teams around the world, drive critical clinical supply activities, and contribute directly to the successful delivery of life-changing therapies to patients.

Keywords: Global Clinical Order Manager, Clinical Supply Chain, Investigational Medicinal Products (IMP), Clinical Trial Supply, Packaging Operations, SAP, OMP, APO, GMP, Pharmaceutical Supply Chain, Clinical Logistics, Order Management, Project Management, Quality Operations, Clinical Packaging.