Global Clinical Float Medical Assistant - Immediate Care

The South Bend Clinic; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

The South Bend Clinic seeks a qualified Medical Assistant to join the Immediate Care team at the Eddy Street Campus in South Bend, IN. The role involves triage, rooming patients, and assisting physicians with clinical procedures, while maintaining accurate documentation and HIPAA compliance.

This full-time position offers a Monday–Friday schedule and opportunities to collaborate across departments. The successful candidate will be proficient with EMR systems, possess strong organizational and

Qualifications

• Certified Medical Assistant or related experience.
• Familiarity with EMR systems.
• Strong organizational and communication abilities.

Responsibilities

• Triage and manage department workflow to ensure smooth patient flow.
• Competently perform the clinical procedural components.
• Document patient care thoroughly and accurately.
• Communicate patient care clearly and professionally.
• Record equipment logs and ensure maintenance of logs.
• Verify insurance for pre-certification and authorizations in Epic.
• Respond to emergencies appropriately and coordinate with staff.
• Maintain HIPAA compliance in all duties.
• Cross-train in other positions as directed.

Skills

Team player

Excellent organizational skills

Effective communication

Multi-tasking

EMR proficiency

Education

Certified Medical Assistant

Tools

Epic EMR

Job description

Department : Immediate Care

Location : Eddy Street Campus – 211 N. Eddy Street, South Bend, IN 46617
Hours : 40 Hours Weekly | Monday-Friday

RESPONSIBILITIES:

• Provides ongoing triage and management of office flow to meet patients’ medical and service needs in order to maintain optimal patient flow.
• Performs the technical component of the department’s clinical procedures competently.
• Documentation of all patient care is thorough, objective, concise, and follows appropriate legal guidelines.
• Communication of all patient care is thorough, objective, concise, and follows appropriate legal guidelines.
• Receives patients professionally in waiting area and rooms them per department protocol.
• Maintains accurate/current logs for equipment, i.e., refrigerator temp, autoclave, eyewash, crash cart, etc.
• Verifies patient insurance coverage for pre-certification, referrals and/or authorizations and documents in Epic.
• Applies knowledge of general insurance guidelines and requirements to help direct patient care.
• Appropriately responds to emergency situations.
• Cross trains in other positions where appropriate as determined by manager. Exhibits computer systems knowledge and proficiency as necessary to perform job functions.
• Demonstrates the attitudes and behaviors of The South Bend Clinic Service Standards.
• Performs other duties as assigned when appropriate.
• Adheres to HIPAA guidelines set forth in Clinic policies and procedures.

POSITION REQUIREMENTS:

Education/Certification/License:

• Certified Medical Assistant or non-certified with related experience.

Knowledge, Skills, and Abilities:

• Team player, professional, patient focused, detail oriented and ability to multi-task.
• Possess excellent organizational and communication skills.
• Ability to work with different physicians at a moment notice and anticipate the needs of that physician.
• Proficiency with computers including EMR.
• Assists with clinical procedures specific to department.
• Proficient clinical skills including medication administration, height, weight, BP reading, and injections.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.